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Brother HL-L2395DW User Manual

Brother HL-L2395DW
340 pages
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Confidential
Read this manual thoroughly before maintenance work.
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August 2017
SM-FAX186
8C5K*
Ver.4
Brother Laser MFC
SERVICE MANUAL
DCP-7090/7095D/7190DN/7195DW
DCP-B7500D/B7520DW/B7530DN/B7535DW
DCP-L2510D/L2511D/L2512D/L2530DW
DCP-L2531DW/L2532DW/L2535D/L2535DW
DCP-L2536D/L2537DW/L2550DN/L2550DW
DCP-L2551DN/L2551DW/L2552DN
HL-L2390DW/L2395DW
MFC-7390/7490D/7890DN/7895DW
MFC-B7700D/B7715DW/B7720DN
MFC-L2690DW/L2710DN/L2710DW/L2712DN
MFC-L2712DW/L2713DW/L2715D/L2715DW
MFC-L2716D/L2716DW/L2717DW
MFC-L2730DW/L2732DW/L2750DW/L2750DWXL
MFC-L2751DW/L2752DW/L2770DW/L2771DW
MODEL

Table of Contents

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Brother HL-L2395DW Specifications

General IconGeneral
Duplex printingYes
Print technologyLaser
Maximum resolution2400 x 600 DPI
Duplex printing modeAuto
Time to first page (black, normal)8.5 s
Print speed (black, normal quality, A4/US Letter)36 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)10 s
Scanner typeFlatbed scanner
Input color depth30 bit
Output color depth24 bit
Input grayscale depth10 bit
Output grayscale depth8 bit
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 1200 DPI
FaxingNo
Digital sender-
Printing colorsBlack
Maximum duty cycle15000 pages per month
Number of print cartridges1
Page description languagesBR-Script 3, PCL 6, PDF 1.7
Sustainability certificatesENERGY STAR
DisplayLCD
Control typeTouch
Display diagonal2.7 \
Market positioningHome & office
Internal memory128 MB
Processor frequency600 MHz
Sound pressure level (printing)50 dB
Paper input typePaper tray
Total input capacity250 sheets
Total output capacity100 sheets
Multi-Purpose tray input capacity1 sheets
Paper tray media typesBond paper, Envelopes, Labels, Plain paper
Paper tray media weight60 - 163 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5, B6
Multi-purpose tray media typesEnvelopes, Executive, Legal, Letter, Letterhead
Maximum ISO A-series paper sizeA4
Multi-Purpose Tray media weight60 - 230 g/m²
Paper tray media weight (imperial)16 - 43 lbs
Multi-Purpose Tray media weight (imperial)16 - 61 lbs
Recommended monthly print volume2000 pages
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, WPA-PSK, WPA2-PSK
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS Name Resolution, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, IPP, FTP Client and Server, TELNET Server, SNMPv1/v2c/v3, HTTP Server, TFTP Client and Server, SMTP Client, ICMP, Web Services (Print/Scan)
Supported network protocols (IPv6)NDP, RA, DNS Resolver, mDNS, LLMNR Responder, LPR/LPD, Custom Raw Port/Port 9100, IPP, FTP Server, SNMPv1/v2c, TFTP Client and Server, SMTP Client, ICMPv6, LLTD Responder, Web Services (Print/Scan)
Included cartridge capacity (black)700 pages
Quantity per pack1 pc(s)
Storage temperature (T-T)0 - 40 °C
Operating temperature (T-T)10 - 32 °C
Storage relative humidity (H-H)35 - 85 %
Operating relative humidity (H-H)20 - 80 %
AC input voltage120 V
AC input frequency50 - 60 Hz
Power consumption (off)0.02 W
Power consumption (ready)43.5 W
Power consumption (sleep)5.1 W
Power consumption (copying)490 W
Power consumption (printing)450 W
Power consumption (average operating)- W
Weight and Dimensions IconWeight and Dimensions
Depth272 mm
Width410 mm
Height398.5 mm
Weight10300 g

Summary

Safety Information

Definitions of Warnings, Cautions, and Notes and Memos

Explains the meaning of conventions like WARNING, CAUTION, IMPORTANT, NOTE, etc.

To use the Machine Safely

Provides instructions for safe operation, including electrical hazards and power cord safety.

Power Cord Safety

Details safety guidelines for using the power cord, including grounding and extension cord usage.

Caution for Laser Product

Warns about laser product safety and precautions when servicing the laser unit.

Additional Information

Offers additional safety advice related to optical systems and laser beams.

Standard Telephone and FCC Notices (MFC models only)

Provides standard telephone and FCC notices applicable to models sold in the United States.

CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS

1. GENERAL

Comparative table of model functions, including features like LAN, duplex print, and paper input.

2. NETWORK CONNECTIVITY

Details network connectivity types (wired/wireless) and node types for various models.

3. SERVICE INFORMATION

Provides machine life, part life, MTBF, MTTR, and maintenance parts life specifications.

4. SUPPLIES

Lists toner cartridge yields, drum unit life expectancy, and shelf life information.

5. MEDIA SPECIFICATIONS

Specifies media types, paper input, media weight, and media size for ADF.

6. FAX (ONLY FOR THE MODELS WITH FAX FUNCTION)

Details fax specifications like modem speed, transmission speed, and ITU-T group.

7. COPY

Provides copy speed and first copy out time specifications for different models.

8. SCANNER

Details scanner resolution, scanning speed, and duplex scanning capabilities.

CHAPTER 2 ERROR INDICATIONS AND TROUBLESHOOTING

1. INTRODUCTION

Explains the purpose of troubleshooting and provides precautions for service personnel.

1.1 Precautions

Outlines essential precautions to prevent secondary problems during troubleshooting.

1.2 Checks before Commencing Troubleshooting

Lists essential checks regarding operating environment, power supply, paper, and consumables.

2. OVERVIEW

Includes cross-section drawings of the printer and scanner parts, and paper feeding paths.

2.1 Cross-section Drawing

Illustrates the internal components of the printer part and scanner part.

2.1.1 Printer part

Details the manual feed slot models and MP models printer parts with diagrams.

2.1.2 Scanner part

Provides diagrams for SX models and DX models scanner parts.

2.2 Paper Feeding

Explains the paper feeding mechanisms for the printer part and scanner part.

2.3 Operation of Each Part and Location of Parts

Details the operation and location of various parts within the machine.

2.4 Block Diagram

Presents a block diagram showing the interconnections between major components and PCBs.

2.5 Main Components

Illustrates the main components of the machine, such as ADF unit and Panel unit.

3. ERROR INDICATIONS

Lists error codes, messages, and descriptions to help diagnose machine malfunctions.

3.1 Error Codes

Provides a comprehensive list of error codes, their descriptions, and corresponding reference pages.

3.2 Error Message

Lists error messages displayed on the LCD for both LCD and touch panel models.

4. TROUBLESHOOTING

Provides step-by-step guidance for resolving common machine errors and problems.

4.1 Error Cause and Remedy

Details the cause and remedy for specific error codes encountered by the machine.

4.2 Troubleshooting for Paper Feeding Problems

Addresses various paper feeding issues like no paper, multiple sheets, jams, and wrinkles.

4.3 Troubleshooting for Image Defects

Guides on identifying and resolving various scanning image defects.

4.4 Troubleshooting for Software Problems

Addresses problems related to printing from a computer or driver issues.

4.5 Troubleshooting for Network Problems

Provides solutions for issues encountered when making a print or connecting to an access point.

4.6 Troubleshooting for Control Panel Problems

Offers solutions for problems related to the LCD, LED, and panel operations.

4.7 Troubleshooting for Toner Cartridge and Drum Unit Problems

Addresses problems related to toner cartridge detection and drum unit errors.

4.8 Troubleshooting for Fuser Unit Problems

Addresses troubleshooting steps for fuser unit failures.

4.9 Troubleshooting for Laser Unit Problems

Details troubleshooting steps for laser unit failures.

4.10 Troubleshooting for PCB Problems

Offers solutions for problems related to the Main PCB and memory issues.

4.11 Troubleshooting for Document Feeding Problems

Addresses various issues related to document feeding in the ADF.

4.11.3 Document jam

Provides troubleshooting steps for document jams in the ADF cover and ADF.

4.12 Troubleshooting for Scanning Image Defect

Guides on identifying and resolving various scanning image defects.

4.13 Troubleshooting for FAX/Phone Problems

Addresses issues related to sending, receiving, and communication errors for fax.

4.14 Troubleshooting for Other Problems

Covers other problems not fitting into previous categories, like printing or firmware issues.

CHAPTER 3 DISASSEMBLY/REASSEMBLY

1. SAFETY PRECAUTIONS

Provides essential warnings and precautions to follow during disassembly and reassembly.

3. SCREW CATALOGUE

Lists various screw types used in the machine with their specifications.

4. SCREW TORQUE LIST

Provides screw locations, types, quantities, and tightening torque values.

5. LUBRICATION

Specifies lubricating oil types, points, and quantities for lubrication.

6. OVERVIEW OF GEARS

Illustrates and lists gears used in the machine with their part numbers.

7. HARNESS ROUTING

Shows diagrams of harness routing for various internal components.

8. DISASSEMBLY FLOW CHART

Presents a flowchart outlining the sequence of disassembly and reassembly procedures.

9. DISASSEMBLY PROCEDURE

Provides detailed step-by-step instructions for disassembling various parts of the machine.

9.18 Fuser unit

Provides steps for removing the fuser unit and its associated harnesses.

9.28 Main PCB ASSY

Provides steps for disconnecting harnesses and removing the Main PCB ASSY.

CHAPTER 4 ADJUSTING AND UPDATING SETTINGS AS REQUIRED AFTER PARTS REPLACEMENT

1. IF YOU REPLACE THE MAIN PCB ASSY

Details procedures after replacing the Main PCB ASSY, including firmware and settings.

1.1 Installing Firmware (Sub firmware and main firmware)

Covers checking and installing sub and main firmware versions.

1.2 Initializing the EEPROM of the Main PCB ASSY (Function code 01)

Details how to initialize the EEPROM of the Main PCB ASSY using function code 01.

1.3 Setting by Spec, Setting Serial Number and Entering Adjusted Value of Laser Unit

Covers setting spec code, serial number, and laser unit adjusted values.

1.4 Adjusting Touch Panel (Function code 61) (Touch panel models only)

Provides instructions for adjusting the touch panel using function code 61.

1.5 Acquiring White Level Data (Function code 55)

Explains how to acquire white level data and set CIS scan area using function code 55.

2. IF YOU REPLACE THE LOW-VOLTAGE POWER SUPPLY PCB ASSY

Details procedures after replacing the Low-Voltage Power Supply PCB ASSY.

3. IF YOU REPLACE THE LASER UNIT

Details procedures after replacing the Laser Unit.

4. IF YOU REPLACE THE PANEL UNIT OR PANEL CONTROL PCB

Details procedures after replacing the Panel Unit or Panel Control PCB.

5. IF YOU REPLACE THE ADF UNIT, FIRST SIDE CIS UNIT, SECOND SIDE CIS UNIT OR DOCUMENT SCANNER UNIT

Details procedures after replacing ADF, CIS units, or Document Scanner Unit.

CHAPTER 5 SERVICE FUNCTIONS

1. FUNCTION CODE

Describes the purpose and usage of function codes for maintenance and diagnostics.

1.1 How to Enter Maintenance Mode

Explains methods to enter maintenance mode for service personnel.

1.2 List of Maintenance Mode Functions

Lists all maintenance mode functions with their codes and corresponding refer-to pages.

1.3 Details of Maintenance Mode Functions

Provides detailed explanations and operating procedures for various maintenance mode functions.

1.3.9 Check sensor operation (Function code 32)

Explains how to check the operation of sensors, solenoids, and clutches using function code 32.

1.3.18 Adjust touch panel (Function code 61)

Provides instructions for adjusting the touch panel using function code 61.

CHAPTER 6 WIRING DIAGRAM

1. WIRING DIAGRAM

Presents the detailed wiring diagram of the machine's electrical components.

CHAPTER 7 PERIODICAL MAINTENANCE

1. PERIODICAL REPLACEMENT PARTS

States that there are no parts that require periodic replacement.

APPENDIX 1 SERIAL NUMBERING SYSTEM

Serial number labels on the printer

Describes the serial number labels on the printer, including their location and format.

APPENDIX 2 DELETING USER SETTING INFORMATION

user setting information

Provides procedures for returning user settings to default on touch and non-touch panel models.

APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER

Windows 7/Windows 8/Windows 8.1/Windows 10

Guides on installing the maintenance printer driver on Windows 7/8/8.1/10.