Error Code Problem and Recommended Solutions
TS-04 The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router. Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Confirm the wireless network settings.
For Ad-Hoc Mode, change the authentication and encryption methods of your computer for the
wireless setting. Your machine supports Open authentication only, with optional WEP
encryption.
TS-05
The security information (SSID/Network Key) is incorrect.
Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as
the first WEP key. Your Brother machine supports the use of the first WEP key only.
TS-06 The wireless security information (Authentication method/Encryption method/Network Key) is
incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network
Key) listed in TS-04. If your router uses WEP encryption, enter the key used as the first WEP
key. Your Brother machine supports the use of the first WEP key only.
TS-07 The machine cannot detect a WLAN access point/router that has WPS enabled.
If you would like to connect with WPS, you must operate both your machine and the WLAN
access point/router. Confirm the connection method for WPS on WLAN access point/router and
try starting again.
If you do not know how to operate your WLAN access point/router using WPS, see the
documentation provided with your WLAN access point/router, ask the manufacturer of your
WLAN access point/router or ask your network administrator.
TS-08
Two or more WLAN access points that have WPS enabled are detected.
• Confirm that only one WLAN access point/router within range has the WPS method active
and try again.
• Try starting again after few minutes in order to avoid effects from other access points.
Related Information
• Print the WLAN Report
• My Brother Machine Cannot Print over the Network
• I Want to Check that My Network Devices are Working Correctly
• Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup
™
(WPS)
• Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup
™
(WPS)
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using an Existing SSID
• Configure Your Machine for a Wireless Network in Ad-Hoc Mode Using a New SSID
• Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
• Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
• Configure Your Machine for an Enterprise Wireless Network
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