Brother MFC-8910DW - User Manual

Other manuals for Brother MFC-8910DW

Service Manual373 pages

Advanced User's Guide93 pages

User Guide197 pages

Quick Setup Guide44 pages

Product Safety Guide22 pages

Questions and Answers

W
William DillonSep 3, 2025
How to fix 'Cartridge Error Put the Toner Cartridge back in' on Brother MFC-8910DW All in One Printer?
- J
  Jacqueline BarnesSep 3, 2025
  If your Brother All in One Printer displays 'Cartridge Error Put the Toner Cartridge back in.', it means the toner cartridge is not installed correctly. Pull out the drum unit and toner cartridge assembly, remove the toner cartridge, and put it back into the drum unit again. Then, put the drum unit and toner cartridge assembly back into the machine.
J
jerry64Aug 25, 2025
What to do if my Brother Printer says 'Connection Fail'?
- M
  Matthew CrossAug 25, 2025
  If you see a 'Connection Fail' message on your Brother printer, it means the printer and your mobile device aren't communicating properly during setup. To fix this: * Move your mobile device closer to the Brother printer. * Ensure there are no obstructions between the printer and the mobile device. * If using the PIN Method of WPS, verify that you've entered the correct PIN code.
T
Tina WilliamsAug 25, 2025
How to fix Brother Printer when wireless network setup configuration cannot be completed?
- T
  Timothy ParkerAug 26, 2025
  If you cannot complete the wireless network setup configuration on your Brother Printer, here are a few things to try: First, turn your wireless router off and then back on, and try configuring the wireless settings again. Second, double-check and make sure you're choosing the correct security settings. You might find these settings on your WLAN access point/router or by contacting your Internet provider or network administrator. Third, confirm that the MAC address of your Brother machine is allowed in the filter; you can usually find this on the printer's control panel. Also, make sure you're typing the correct SSID name or Network Key manually. Lastly, try using the Network Connection Repair Tool.
J
jonesmichaelSep 10, 2025
Why does my Brother MFC-8910DW All in One Printer say 'Disconnected'?
- D
  Devin WattsSep 10, 2025
  If your Brother All in One Printer displays 'Disconnected', the other person or other person’s fax machine stopped the call. Try to send or receive again.
W
William BartonSep 16, 2025
Why does my Brother MFC-8910DW say 'Unusable Device Remove the Device'?
- M
  Michael MckaySep 17, 2025
  If your Brother All in One Printer displays 'Unusable Device Remove the Device. Turn the power off and back on again.', a defective USB device or a high power consumption USB device has been connected to the USB direct interface. Unplug the device from the USB direct interface. Turn the machine off and then on again.
R
rickyhickmanSep 7, 2025
How to fix 'No Toner' error on Brother All in One Printer?
- J
  Jose SimmonsSep 7, 2025
  If your Brother All in One Printer displays 'No Toner', the toner cartridge or the drum unit and toner cartridge assembly is not installed correctly. Remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. If the problem continues, replace the toner cartridge.
S
Sara RodriguezAug 31, 2025
Why am I getting error messages using the Brother Software Scan to FTP feature?
- C
  Christopher PruittAug 31, 2025
  If you receive error messages using the Brother Software Scan to FTP feature, it could be due to several reasons. First, verify the FTP server's IP address or the DNS server address. If the issue persists, double-check your username and password for the FTP server. Another potential cause is an incorrect destination folder setting on the FTP server. Lastly, it may be due to a lack of access rights. If this is the case, contact your network administrator.
J
Jennifer ArnoldSep 22, 2025
What should I do if my Brother All in One Printer says 'No Toner'?
- S
  Sean EnglishSep 22, 2025
  If your Brother All in One Printer displays 'No Toner', remove the drum unit and toner cartridge assembly, remove the toner cartridge from the drum unit, and re-install the toner cartridge back into the drum unit again. Re-install the drum unit and toner cartridge assembly back in the machine. This issue occurs when the toner cartridge or the drum unit and toner cartridge assembly is not installed correctly.
J
Jennifer OchoaSep 13, 2025
Why does my Brother MFC-8910DW display 'No Response/Busy'?
- T
  Trevor HarmonSep 13, 2025
  If your Brother All in One Printer displays 'No Response/Busy', the number you dialled does not answer or is busy. Verify the number and try again.
J
Jamie GonzalezAug 27, 2025
How to fix 'Replace Parts Drum' message on Brother MFC-8910DW All in One Printer?
- K
  ktaylorAug 28, 2025
  If your Brother All in One Printer displays 'Replace Parts Drum', it is time to replace the drum unit or the drum unit counter was not reset when a new drum was installed. Replace the drum unit or reset the drum unit counter.

Brother MFC-8910DW Specifications

General

Secure printing	Yes
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	42 ppm
PictBridge	No
Networking features	Fast Ethernet
All-in-one functions	Copy, Fax, Print, Scan
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u
Connectivity technology	Wired & Wireless
Color all-in-one functions	Scan
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 3500 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10.5 s
Copy speed (black, normal quality, A4)	42 cpm
Scan to	CIFS, E-mail, E-mail Server, Fax, File, FTP, Image, OCR, USB
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	Legal (216 x 356) mm
Output color depth	24 bit
Image formats supported	JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	203 x 203 DPI
Fax transmission speed	2.5 sec/page
Fax speed dialing (max numbers)	300
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Auto document feeder (ADF) input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Paper tray media weight (imperial)	16 - 28 lbs
Multi-Purpose Tray media weight (imperial)	16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)	17 - 24 lbs
Display	LCD
Market positioning	Business
Display number of lines	5 lines
Display number of characters	22
Standard interfaces	USB 2.0
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	802.1x RADIUS, EAP, EAP-TLS, EAP-TTLS, HTTPS, MD5, PEAP, SSL/TLS
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS, DNS, mDNS, LLMNR, LPR/LPD, Raw Port/Port9100, POP3, SMTP, IPP/IPPS, FTP, LDAP, CIFS, TELNET, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, ICMP, Web Services (Print/Scan), SNTP
Supported network protocols (IPv6)	NDP, RA, DNS, mDNS, LLMNR, LPR/LPD, Raw Port/Port9100, IPP/IPPS, FTP, LDAP, CIFS, TELNET, SNMPv1/v2c/v3, HTTP/HTTPS, TFTP, SMTP, ICMPv6, SNTP, Web Services (Print/Scan)
Maximum internal memory	384 MB
Sound power level (standby)	37 dB
Sound pressure level (copying)	59 dB
Sound pressure level (quiet mode)	54 dB
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (off)	1.4 W
Power consumption (standby)	8.1 W
Power consumption (average operating)	702 W
Package depth	533.4 mm
Package width	594.36 mm
Package height	604.52 mm
Package weight	20400 g
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32.7 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Bundled software	Nuance PaperPort SE\\r Presto! PageManager
Sustainability certificates	ENERGY STAR