Brother MFC-J5625DW User Manual

Troubleshooting
71
B
Printing Received Faxes
Difficulty Suggestions
 Condensed print
 Horizontal streaks
 Top and bottom sentences are
cut off
 Missing lines
This is usually caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection with static or interference on the
telephone line. Ask the other party to re-send the fax.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off or
a single page is printed on two
pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See Set Paper Size and Type on page 23.)
Turn on Auto Reduction.
(See Online User’s Guide.)
Telephone Line or Connections
Difficulty Suggestions
Dialling does not work.
(No dial tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall socket and the LINE socket inside the machine.
Change the Tone/Pulse setting.
(See Online User’s Guide.)
If an external phone is connected to the machine, send a manual fax by lifting the
handset of the external telephone and dialling the number using the external
telephone. Wait to hear the fax receiving tones before sending fax.
If there is no dial tone, connect a known-working telephone and telephone line
cord to the socket. Then lift the external telephone's handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line
and/or wall socket.
The machine does not answer
when called.
Make sure the machine is in the correct Receive Mode for your setup.
(See Choose the Receive Mode on page 40.) Check for a dial tone. If possible,
call your machine to hear it answer. If there is still no answer, check the telephone
line cord connection. If there is no ringing when you call your machine, ask your
telephone company to check the line.

Brother MFC-J5625DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	Cloud, E-mail, E-mail Server, File, FTP, Image, Memory Card, SMB, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Image formats supported	JPG, MJPEG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax coding methods	MMR
Fax resolution (black)	203 x 203 DPI
Fax speed dialing (max numbers)	100
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	APOP, IMAP4, POP, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, APOP, LEAP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS / NetBIOS name resolution, DNS resolver, mDNS, LLMNR responder, LPR / LPD, Custom Raw Port / Port9100, IPP, FTP Client / Server, SNMPv1 / v2c , TFTP server, SMTP client, ICMP, Web Services (Print / Scan), CIFS Client, SNTP Client, POP3, IMAP4, HTTP Server
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNR responder, DNS Resolver, LPR / LPD, Custom Raw Port / Port9100, IPP, FTP client / server, SNMPv1 / v2, TFTP server, Web Services (Print / Scan), SMTP client, POP3, CIFS Client, SNTP Client, IMAP4, ICMPv6, HTTP Server
Paper input type	Paper tray
Total input capacity	250 sheets
Multi-Purpose tray input capacity	80 sheets
Auto document feeder (ADF) input capacity	35 sheets
Envelopes sizes	10, C5, DL, Monarch
Photo paper sizes	9x13, 10x15 cm
Custom media width	148 - 215.9 mm
Custom media length	148 - 355.6 mm
Duplex media weight	64 - 120 g/m²
Paper tray media types	Coated paper, Envelopes, Photo paper, Plain paper
Non-ISO print media sizes	2L, Executive (184 x 267mm), Index card, L, Ledger (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
JIS B-series sizes (B0...B9)	B4, B5
Borderless printing media sizes	2L, A3, A4, A6, Index card, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 220 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS PRO, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.8 W
Power consumption (average operating)	32 W
Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Other operating systems supported	Android, iOS, Windows Phone
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	BRAdmin Light, Embedded Web Server\\r MFL-Pro Suite\\r PaperPort 12SE\\r Presto! PageManager 9
Sustainability certificates	Blue Angel, ENERGY STAR
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	345 mm
Width	490 mm
Height	240 mm