Why does my Brother All in One Printer say 'Hub is Unusable.'?
The 'Hub is Unusable' message on your Brother All in One Printer indicates that a hub or USB flash drive with hub has been connected to the USB direct interface. Hubs, including USB flash drives with built-in hubs, are not supported. Unplug the device from the USB direct interface.
Why does my Brother MFC-J5320DW All in One Printer only print B&W 1-sided and says 'Replace ink'?
Your Brother All in One Printer may only print in black and white and display a 'Replace ink' message because one or more of the colour ink cartridges have reached the end of their life. Replace the ink cartridges. Note that the machine will stop all print operations until a new ink cartridge is installed if you unplug the machine or take out the ink cartridge, or if you select Slow Drying Paper in the printer driver settings.
What to do if my Brother MFC-J5320DW displays 'Paper Jam'?
If your Brother All in One Printer displays a 'Paper Jam' error, it means the paper is jammed in the machine. Remove the jammed paper.
What causes paper jams during duplex printing on a Brother MFC-J5320DW All in One Printer?
A paper jam during duplex printing may occur because the recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition.
What does 'No Caller ID' mean on my Brother MFC-J5320DW All in One Printer?
The 'No Caller ID' message on your Brother All in One Printer indicates that there is no incoming call history because you did not receive calls or you have not subscribed to the Caller ID service from your telephone company. If you want to use the Caller ID feature, call your telephone company.
What does 'Ink cartridge side IC chip relation defective' mean for my Brother All in One Printer?
The error 'Ink cartridge side IC chip relation defective' on your Brother All in One Printer means there may be an identification number mismatch, the cartridge is judged as incompatible, or the printer detects a wrong color setting.
Why does my Brother MFC-J5320DW All in One Printer say 'High Temperature'?
Your Brother All in One Printer displays 'High Temperature' because the room temperature is too high. After lowering the room temperature, allow the machine to cool down to room temperature. Try again when the machine has cooled down.
Why does my Brother MFC-J5320DW All in One Printer say 'Low Temperature'?
Your Brother All in One Printer displays 'Low Temperature' because the room temperature is too low. After increasing the room temperature, allow the machine to warm up to room temperature. Try again when the machine has warmed up.
Why does my Brother All in One Printer say 'Out of Fax Memory'?
The 'Out of Fax Memory' message on your Brother All in One Printer indicates that the fax memory is full. To resolve this, clear the data from the memory, or print the faxes that are in the memory. You can also turn off Memory Receive to gain extra memory.
How to fix 'Paper Tray not detected' error on Brother MFC-J5320DW All in One Printer?
The 'Paper Tray not detected' error on your Brother All in One Printer can be resolved by: slowly pushing the paper tray completely into the machine. If jammed paper or a foreign object is preventing the paper tray from being inserted properly, pull the paper tray out of the machine and remove the obstruction, then slowly push the paper tray completely into the machine.
Explains how to use the documentation and its conventions.
Details symbols and conventions used throughout the documentation.
Describes the Brother Utilities application launcher for Windows.
Details the machine's control panel, LCD, and touchpanel.
Explains how to enter text using the on-screen keyboard.
Guidelines for loading paper correctly, including size and type.
Instructions for loading paper into the paper tray with orientation details.
Instructions for loading paper into the manual feed slot.
How to set paper size and type for optimal print quality.
Methods for loading documents for faxing, copying, or scanning.
Instructions for using the Automatic Document Feeder (ADF).
Instructions for using the scanner glass for single pages or book pages.
Step-by-step guide to print documents from a computer.
Instructions on how to perform copying operations.
Overview of available copy settings and options.
Setting the paper type for optimal copy quality.
Setting the paper size for copying operations.
Prerequisites for scanning, including driver installation.
Guide to scanning documents to PDF using ControlCenter4 software.
Guide to scanning documents to PDF directly from the machine's touchscreen.
Operations for printing photos directly from a USB flash drive.
Step-by-step instructions for viewing and printing photos.
Information on using the machine with VoIP systems.
Guidance on connecting an external answering device.
Using the Distinctive Ring service for multiple phone numbers.
Step-by-step guide to sending faxes from the machine.
How to store contact numbers in the Address Book for faxing.
Setting the Station ID for fax identification.
Guidance on selecting the correct Receive Mode for fax reception.
Explanation of how different receive modes operate.
Detailed settings for Ring Delay and F/T Ring Time.
Instructions for cleaning the machine's components.
Procedures to check and improve print quality.
Steps to adjust print alignment for clarity.
Common error messages, their causes, and actions.
Solutions for problems related to paper feeding and jams.
Common issues encountered during printing and their solutions.
Information about the machine's serial number, firmware, and resets.
General| Print technology | Inkjet |
|---|---|
| Maximum resolution | 6000 x 1200 DPI |
| Economical printing | Yes |
| Duplex printing mode | Auto |
| Print speed (ISO/IEC 24734) mono | 22 ipm |
| Print speed (ISO/IEC 24734) color | 20 ipm |
| Print speed (black, normal quality, A4/US Letter) | 35 ppm |
| Print speed (color, normal quality, A4/US Letter) | 27 ppm |
| Copier resize | 25 - 400 % |
| Maximum copy resolution | 1200 x 2400 DPI |
| Maximum number of copies | 99 copies |
| Copy speed (black, normal quality, A4) | 12 cpm |
| Copy speed (color, normal quality, A4) | 9 cpm |
| Scan to | E-mail, E-mail Server, File, FTP, Image, Memory Card, OCR, USB |
| Scan drivers | ICA, TWAIN, WIA |
| Scanner type | Flatbed & ADF scanner |
| Grayscale levels | 256 |
| Input color depth | 48 bit |
| Maximum scan area | A4 (210 x 297) mm |
| Output color depth | 24 bit |
| Image formats supported | JPG, TIF |
| Maximum scan resolution | 19200 x 19200 DPI |
| Document formats supported | |
| Optical scanning resolution | 2400 x 2400 DPI |
| Faxing | Color faxing |
| Modem speed | 14.4 Kbit/s |
| Digital sender | - |
| Printing colors | Black, Cyan, Magenta, Yellow |
| Maximum duty cycle | - pages per month |
| Number of print cartridges | 4 |
| Email protocols | APOP, IMAP4, POP, SMTP |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Cabling technology | 10/100Base-T(X) |
| Security algorithms | 128-bit WEP, 64-bit WEP, APOP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Online services supported | Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa |
| Mobile printing technologies | Apple AirPrint, Brother iPrint & Scan, Google Cloud Print |
| Paper input type | Paper tray |
| Total input capacity | 250 sheets |
| Total output capacity | 50 sheets |
| Auto document feeder (ADF) input capacity | 35 sheets |
| Envelopes sizes | 10, C5, DL, Monarch |
| Photo paper sizes | 9x13, 10x15, 13x18, 13x20 cm |
| Duplex media weight | 64 - 120 g/m² |
| Paper tray media types | Coated paper, Matte paper, Photo paper, Plain paper |
| Paper tray media weight | 64 - 220 g/m² |
| Non-ISO print media sizes | 2L, Executive (184 x 267mm), Folio (media size), Index card, L, Ledger (media size), Letter (media size) |
| ISO A-series sizes (A0...A9) | A3, A4, A5, A6 |
| JIS B-series sizes (B0...B9) | B4, B5 |
| Borderless printing media sizes | 10x15, 2L, A3, A4, L, Ledger, Letter |
| Maximum ISO A-series paper size | A3 |
| Display | LCD |
| Control type | Touch |
| Product color | Black |
| Display diagonal | 3.7 \ |
| Market positioning | Business |
| Standard interfaces | Ethernet, USB 1.1, USB 2.0, Wireless LAN |
| USB 2.0 ports quantity | 1 |
| Compatible memory cards | MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS PRO Duo, SD, SDHC, SDXC |
| Sound pressure level (printing) | 50 dB |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (off) | 0.04 W |
| Power consumption (standby) | 5.5 W |
| Power consumption (PowerSave) | 1.8 W |
| Power consumption (average operating) | 32 W |
| Minimum storage drive space | 50 MB |
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Server operating systems supported | Windows Server 2008 R2 x64, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012 x64 |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Bundled software | Brother ControlCentre 2\\r NewSoft Presto! PageManager 9 |
| Sustainability certificates | Nordic Swan Ecolabel, Blue Angel, ENERGY STAR |
| Package weight | 14700 g |
| Storage temperature (T-T) | 20 - 33 °C |
| Operating temperature (T-T) | 10 - 35 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
Weight and Dimensions| Depth | 368 mm |
|---|---|
| Width | 589 mm |
| Height | 362 mm |
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