Brother MFC-J5320DW User Manual

54
Troubleshooting for Wireless LAN setup B
Wireless LAN report B
After you configure the wireless LAN settings of the machine, a wireless LAN report will be printed
automatically.
If the printed report shows that the connection failed, check the error code on the printed report
and refer to the following instructions.
Error code Recommended Solutions
TS-01
The wireless setting is not activated, change the wireless setting to ON.
 If a network cable is connected to your machine, disconnect it and change your
machine’s wireless setting to ON.
TS-02
Your wireless access point/router cannot be detected. Please try the following:
 Check that you are selecting the correct SSID (network name) and are entering the
correct network key.
 Check that your wireless access point/router is not using additional security
settings, such as MAC address filtering.
 Try moving the device closer to your wireless access point/router. After it is
connected to the network, you should be able to move it back to its previous
location.
TS-04
An unsupported authentication/encryption method has been detected on your wireless
access point/router.
 Your wireless access point/router is using an authentication/encryption method
that is not supported by the device. Check that you are selecting the correct SSID
(network name).
TS-05
The specified SSID or network key are incorrect.
 Check that you are selecting the correct SSID (network name) and are entering the
correct network key.
TS-06
The specified wireless security information is incorrect.
 Check the authentication/encryption method that you are selecting and make sure
you are entering the correct network key.
TS-07
The machine cannot detect a wireless access point/router that has WPS or AOSS™
enabled.
 If you would like to configure your wireless settings using WPS or AOSS™, you
must set up WPS or AOSS™ on both your machine and the wireless access
point/router. Confirm your wireless access point/router supports WPS or AOSS™
and try starting again.
TS-08
Two or more wireless access points with WPS or AOSS™ enabled are detected.
 Try starting again after a few minutes to avoid interference from other access
points.

Brother MFC-J5320DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 2400 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, Memory Card, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Image formats supported	JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Modem speed	14.4 Kbit/s
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Email protocols	APOP, IMAP4, POP, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, APOP, SMTP-AUTH, SSID, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Envelopes sizes	10, C5, DL, Monarch
Photo paper sizes	9x13, 10x15, 13x18, 13x20 cm
Duplex media weight	64 - 120 g/m²
Paper tray media types	Coated paper, Matte paper, Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	2L, Executive (184 x 267mm), Folio (media size), Index card, L, Ledger (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
JIS B-series sizes (B0...B9)	B4, B5
Borderless printing media sizes	10x15, 2L, A3, A4, L, Ledger, Letter
Maximum ISO A-series paper size	A3
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC, MiniSD, MiniSDHC, MMC, MMC Mobile, MMC+, MS Duo, MS PRO Duo, SD, SDHC, SDXC
Sound pressure level (printing)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.8 W
Power consumption (average operating)	32 W
Minimum storage drive space	50 MB
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008 R2 x64, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	Brother ControlCentre 2\\r NewSoft Presto! PageManager 9
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Package weight	14700 g
Storage temperature (T-T)	20 - 33 °C
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	368 mm
Width	589 mm
Height	362 mm