ii
Confidential
2 OVERVIEW ....................................................................................................................2-3
2.1 Cross-section Drawings and Components ............................................................2-3
2.2 Paper Path for Documents and Recording Paper .................................................2-4
2.3 Parts Names and Functions..................................................................................2-5
2.4 Block Diagram.......................................................................................................2-7
2.5 Components..........................................................................................................2-8
3 ERROR INDICATION.....................................................................................................2-9
3.1 Error Codes...........................................................................................................2-9
3.2 Error Messages...................................................................................................2-13
3.3 Communications Error Codes .............................................................................2-15
3.4 Status Monitor Errors...........................................................................................2-19
4 TROUBLESHOOTING .................................................................................................2-21
4.1 Error Cause and Solutions ..................................................................................2-21
4.2 Recording Paper or Disk Tray Feeding Problems...............................................2-63
4.2.1 No paper feeding.........................................................................................2-63
4.2.2 Two or more sheets of paper fed at a time .................................................2-63
4.2.3 Recording paper jam...................................................................................2-64
4.2.4 Recording paper stained.............................................................................2-67
4.3 Print-image Problems..........................................................................................2-68
4.3.1 Defective images.........................................................................................2-68
4.3.2 Troubleshooting from image defect.............................................................2-69
4.4 Software-related Problems..................................................................................2-80
4.4.1 Cannot print data.........................................................................................2-80
4.5 Network Problems...............................................................................................2-81
4.5.1 Cannot make a print through network connection.......................................2-81
4.6 Document Feeding Problems..............................................................................2-82
4.6.1 Cannot feed documents..............................................................................2-82
4.6.2 Document double feeding ...........................................................................2-82
4.6.3 Document jam.............................................................................................2-83
4.6.4 Wrinkles on documents...............................................................................2-84
4.7 Scanned-image Problems...................................................................................2-85
4.7.1 Defective images.........................................................................................2-85
4.7.2 Troubleshooting from image defect.............................................................2-85
4.7.3 Other scanning problems............................................................................2-89
4.8 Control Panel Problems.......................................................................................2-90
4.8.1 LCD shows nothing.....................................................................................2-90
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Weight and Dimensions
