Brother MFC-J6530DW User Guide

Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
support.brother.com.
Connection Error
Error Messages
Cause Action
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 02
Network is not connected.
Check that the machine is
connected to the network.
The machine is not connected to a
network.
• Verify that the network connection
is good.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 03
Connection failed to server.
Check network settings.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 03
Connection failed to server.
Check network settings.
• Network or server settings are
incorrect.
• There is a problem with the
network or server.
• Confirm that network settings are
correct, or wait and try again later.
• If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J2330DW/MFC-J5330DW/
MFC-J5335DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
(MFC-J2730DW/MFC-J5730DW/
MFC-J5930DW)
Connection Error 07
Connection failed to server.
Set the correct Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
624

Brother MFC-J6530DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Duplex copying	No
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	ICA, SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	8 inch/min
Maximum scan resolution	19200 x 19200 DPI
Duplex scan speed (color)	18 ppm
Optical scanning resolution	1200 x 2400 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Fax speed dialing (max numbers)	100
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	2.67 \
Market positioning	Business
Photo paper sizes	9x13, 10x15, 13x18 cm
Custom media width	105 - 297 mm
Custom media length	148 - 431.8 mm
Duplex media weight	60 - 120 g/m²
Paper tray media types	Envelopes, Photo paper, Recycled paper
Paper tray media weight	64 - 120 g/m²
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
ISO C-series sizes (C0...C9)	C5
Photo paper sizes (imperial)	13x18 \
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Internal memory	128 MB
Sound power level (standby)	50 dB
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security features	APOP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, FTPS, SMTP, POP3, IMAP4), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPA2-TKIP
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS resolver, mDNS, LLMNR responder, LPR/LPD, custom Raw Port/Port9100, IPP, FTP/FTPs client FTP server, SNMPv1/v2c/v3, TFTP server, SMTP client, ICMP, web services (Print/Scan), CIFS client, SNTP client, POP3, LDAP, IMAP4, HTTP server
Supported network protocols (IPv6)	NDP, RA, mDNS, LLMNR responder, DNS resolver, LPR/LPD, custom raw port/Port9100, IPP, FTP/FTPs client FTP , SNMPv1/v2c/v3 , TFTP server, web services (print/scan), SMTP client, POP3*, CIFS client, SNTP client, LDAP, IMAP4*, ICMPv6, HTTP serve
Package depth	568 mm
Package width	681 mm
Package height	430 mm
Package weight	23900 g
Sustainability certificates	Blue Angel, ENERGY STAR
Power consumption (off)	0.4 W
Power consumption (sleep)	1.6 W
Power consumption (standby)	6 W
Power consumption (average operating)	27 W
Cartridge type	LC3217
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Page description languages	-
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic
Bundled software	Brother Control Center Version 4, Nuance PaperPort Version 14
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	305 mm