Brother MFC-J6930DW Service Manual

Confidential
2-18
Error Message State
Error
Code
Reference
Jam Front/Rear
Jam Front
Jam Rear
Jam MP Tray
Jam Front/MP Tray
Jam Tray2
Jam Tray3
Paper Jam
Repeat Jam (XX)
Repetitive Paper Jams
Paper jam during duplex-printing
The recording papers are fed in reverse on the
platen when switchback drive is started, triggering
switchback sensor as paper feeding condition.
0D00
2-25
Defective during duplex-printing
Switchback sensor detects paper feed condition at
out of specified timing during switchback.
0E00 2-25
Defective during duplex-printing
Registration sensor detects paper feed condition
at out of specified timing during switchback.
1300 2-26
Paper jam during duplex ejecting
Recording paper is not able to be ejected since it
is longer than 840 mm when ejecting the paper.
1500 2-26
Paper jam during duplex-printing
Registration sensor does not detect paper feed
within specified pulse numbers in the second side
paper re-feed.
1800 2-27
Carriage cannot detect origin.
Detected by the CR encoder sensor.
3100 2-34
Abnormal stop of head/carriage unit being driven
Caused by paper jam when ink is not discharging
3800 2-35
Abnormal stop of head/carriage unit being driven
Caused by paper jam when ink is discharging
3C00 2-36
Paper jam
Paper width sensor cannot detect leading edge or
width of recording papers.
8200 2-47
Paper jam
Registration sensor stays in paper feeding state
even after completion of paper ejection action.
8400 2-47
Paper jam
Switchback sensor stays in paper feeding state
even after completion of paper ejection action.
8700 2-48
Paper jam
Switchback sensor cannot detect paper feeding
state even papers are fed during printing.
8800 2-48
Low Temperature It was detected that the head temperature is the
specified value or less.
4300 2-38
It was detected that the machine temperature is
the specified value or less.
4000 2-37
Machine Error SDAA communication failure D200 2-54
Media is Full The memory in the media slot is full, or there are
999 or more files.
No Caller ID There is no caller ID information.

Brother MFC-J6930DW Specifications

General

N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Inkjet
Maximum resolution	1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono	22 ipm
Print speed (ISO/IEC 24734) color	20 ipm
Time to first page (black, normal)	6 s
Duplex print speed (ISO/IEC 24734) mono	12 ipm
Duplex print speed (ISO/IEC 24734) color	11 ipm
Print speed (black, normal quality, A4/US Letter)	35 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	9 cpm
Scan to	E-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan drivers	SANE, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Image formats supported	JPG
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Faxing	Mono faxing
Fax memory	200 pages
Modem speed	33.6 Kbit/s
Display	LCD
Control type	Touch
Product color	Black
Display diagonal	3.7 \
Market positioning	Business
Internal memory	256 MB
Card reader integrated	No
Paper tray media types	Glossy paper, Plain paper, Recycled paper, Thin paper
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Maximum ISO A-series paper size	A3
Standard interfaces	Ethernet, NFC, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security features	APOP, SMTP-AUTH, SSL / TLS (IPPS, HTTPS, FTPS, SMTP, POP3, IMAP4), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos
Cabling technology	10/100Base-T(X)
Security algorithms	64-bit WEP, 128-bit WEP, 802.1x RADIUS, SMTP-AUTH, WPA-PSK, WPA2-PSK
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	Dropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Package depth	568 mm
Package width	681 mm
Package height	500 mm
Package weight	28300 g
Power consumption (off)	0.04 W
Power consumption (sleep)	1.7 W
Power consumption (standby)	6.5 W
Power consumption (average operating)	29 W
Sustainability certificates	Blue Angel, ENERGY STAR
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Digital sender	-
Maximum duty cycle	30000 pages per month
Recommended duty cycle	250 - 2000 pages per month
Mac operating systems supported	Mac OS X 10.9 Mavericks
Mobile operating systems supported	Android
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Bundled software	- Brother Control Center Version 4 - Nuance PaperPort Version 14 - Brother Control Center Version 2
Noise level	50 dB
Harmonized System (HS) code	84433100

Weight and Dimensions

Depth	477 mm
Width	575 mm
Height	375 mm