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Brother MFC-J6930DW Service Manual

Brother MFC-J6930DW
402 pages
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Confidential
2-51
â–  Error Code A200
Document scanning position sensor detects length of document 900 mm or more.
< User Check >
- Check whether the scanned document is longer than the specified limit.
- Remove the jammed document.
â–  Error Code A300
Document detection sensor detects that document is pulled out during document
scanning. Or, the document scanning position sensor cannot detect document
within specified time.
< User Check >
- Remove the jammed document.
Step Cause Solution
1 Document scanning position
actuator caught on the
surrounding parts
Set the document scanning position actuator
into place.
2 Document scanning position
sensor defective
Replace the document scanning position
sensor PCB.
3 ADF motor defective
Document feed roller worn out
Replace the ADF unit.
4 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Foreign materials in the
document feeding path
Remove foreign materials.
2 Document detection actuator
caught on the surrounding
parts
Set the document detection actuator into place.
3 Document scanning position
actuator out of place
Set the document scanning position actuator
into place.
4 Document scanning position
sensor harness connection
failure
Reconnect the document scanning position
sensor harness.
5 Document scanning position
sensor defective
Replace the document scanning position
sensor PCB.
6 Document pick-up roller worn
out
Replace the document separation roller ASSY.
7 ADF motor defective Replace the ADF unit.
8 Main PCB defective Replace the main PCB.

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Brother MFC-J6930DW Specifications

General IconGeneral
N-up printing2, 4, 9, 16, 25
Duplex printingYes
Print technologyInkjet
Maximum resolution1200 x 4800 DPI
Print speed (ISO/IEC 24734) mono22 ipm
Print speed (ISO/IEC 24734) color20 ipm
Time to first page (black, normal)6 s
Duplex print speed (ISO/IEC 24734) mono12 ipm
Duplex print speed (ISO/IEC 24734) color11 ipm
Print speed (black, normal quality, A4/US Letter)35 ppm
Print speed (color, normal quality, A4/US Letter)27 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Copy speed (black, normal quality, A4)12 cpm
Copy speed (color, normal quality, A4)9 cpm
Scan toE-mail, E-mail Server, FTP, File, Image, OCR, USB
Scan driversSANE, TWAIN, WIA
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Output color depth24 bit
Image formats supportedJPG
Maximum scan resolution19200 x 19200 DPI
Optical scanning resolution1200 x 2400 DPI
FaxingMono faxing
Fax memory200 pages
Modem speed33.6 Kbit/s
DisplayLCD
Control typeTouch
Product colorBlack
Display diagonal3.7 \
Market positioningBusiness
Internal memory256 MB
Card reader integratedNo
Paper tray media typesGlossy paper, Plain paper, Recycled paper, Thin paper
Non-ISO print media sizesFolio
ISO A-series sizes (A0...A9)A3, A4, A5, A6
Maximum ISO A-series paper sizeA3
Standard interfacesEthernet, NFC, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security featuresAPOP, SMTP-AUTH, SSL / TLS (IPPS, HTTPS, FTPS, SMTP, POP3, IMAP4), SNMP v3 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos
Cabling technology10/100Base-T(X)
Security algorithms64-bit WEP, 128-bit WEP, 802.1x RADIUS, SMTP-AUTH, WPA-PSK, WPA2-PSK
Ethernet LAN data rates10, 100 Mbit/s
Online services supportedDropbox, Evernote, Facebook, Flickr, Google Drive, OneDrive, OneNote
Mobile printing technologiesApple AirPrint, Brother iPrint & Scan, Google Cloud Print, Mopria Print Service
Package depth568 mm
Package width681 mm
Package height500 mm
Package weight28300 g
Power consumption (off)0.04 W
Power consumption (sleep)1.7 W
Power consumption (standby)6.5 W
Power consumption (average operating)29 W
Sustainability certificatesBlue Angel, ENERGY STAR
Paper input typePaper tray
Total input capacity250 sheets
Total output capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Digital sender-
Maximum duty cycle30000 pages per month
Recommended duty cycle250 - 2000 pages per month
Mac operating systems supportedMac OS X 10.9 Mavericks
Mobile operating systems supportedAndroid
Windows operating systems supportedWindows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Bundled software- Brother Control Center Version 4 - Nuance PaperPort Version 14 - Brother Control Center Version 2
Noise level50 dB
Harmonized System (HS) code84433100
Weight and Dimensions IconWeight and Dimensions
Depth477 mm
Width575 mm
Height375 mm

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