H
holiverSep 23, 2025
Why Brother Mfps has vertical black lines when sending?
- SsmithsheriSep 23, 2025Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. 

Why Brother Mfps has vertical black lines when sending?
Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.
What to do if Brother Mfps says 'Replace Toner'?
If your Brother Mfps displays 'Replace Toner', it means the toner cartridge is at the end of its life. Replace the toner cartridge with a new one to resume printing. Note that while memory is available, faxes will be stored.
How to fix 'Jam Inside' error on Brother Mfps?
If your Brother Mfps displays a 'Jam Inside' error, open the front cover and remove the toner cartridge and drum unit assembly. Pull out the jammed paper, and then close the front cover. If the error message persists, press Start.
How to resolve 'Cartridge Error Put the Toner Cartridge back in' on Brother Mfps?
If your Brother Mfps shows 'Cartridge Error Put the Toner Cartridge back in', it means the toner cartridge isn't installed correctly. Remove the toner cartridge and drum unit assembly, take out the toner cartridge, and put it back in the drum unit again. Reinstall the toner cartridge and drum unit assembly in the machine.
How to clear 'Jam Tray' error on Brother Mfps?
If your Brother Mfps displays a 'Jam Tray' error, it means the paper is jammed in the paper tray. Pull the paper tray out completely and remove the jammed paper. Then, put the paper tray firmly back into the machine.
Why do received faxes appear as split pages on my Brother Mfps?
Turn on Auto Reduction.
What causes 'Document Jam' on Brother Mfps and how to clear it?
If your Brother Mfps displays 'Document Jam', it means the document was not inserted or fed correctly, or the document scanned from the ADF was too long. Remove the jammed paper from the ADF unit.
Why my Brother Mfps cannot receive a fax?
If you are using a telephone answering machine on the same line as the Brother machine, make sure your answering machine is set up correctly. Set your answering machine to answer in one or two rings, record the outgoing message on your answering machine (record five seconds of silence at the beginning of your outgoing message, limit your speaking to 20 seconds, end your outgoing message with your Act. Code), set your answering machine to answer calls and set your Brother machine’s Receive Mode to External TAD. Also, make sure your Brother machine’s Fax Detect feature is turned On.
What does 'Drum End Soon' mean for Brother Mfps, and what should I do?
If your Brother Mfps displays 'Drum End Soon', it indicates that the drum unit is nearing the end of its life. Order a new drum unit before you get the Replace Drum message.
What does 'Drum !' mean on my Brother Mfps and how to fix it?
If your Brother Mfps displays 'Drum !', it could mean that the corona wire on the drum unit needs cleaning, so clean the corona wire on the drum unit. Alternatively, the drum unit or the toner cartridge and drum unit assembly might not be installed correctly. In this case, put the toner cartridge in the drum unit, then reinstall the toner cartridge and drum unit assembly in the machine.
| Duplex printing | Yes | 
|---|---|
| Print technology | Laser | 
| Maximum resolution | 2400 x 600 DPI | 
| Duplex printing mode | Auto | 
| Print speed (black, normal quality, A4/US Letter) | 24 ppm | 
| Product color | Gray | 
| Market positioning | Home & office | 
| Display number of lines | 2 lines | 
| Display number of characters | 16 | 
| Custom media width | 76.2 - 215.9 mm | 
| Custom media length | 127 - 355.6 mm | 
| Paper tray media weight | 60 - 105 g/m² | 
| ISO A-series sizes (A0...A9) | A4, A5, A6 | 
| Maximum ISO A-series paper size | A4 | 
| Sound pressure level (printing) | 49 dB | 
| Sound pressure level (quiet mode) | 45 dB | 
| Maximum copy resolution | 600 x 600 DPI | 
| Scanner type | Flatbed & ADF scanner | 
| Maximum scan resolution | 19200 x 19200 DPI | 
| Optical scanning resolution | 600 x 2400 DPI | 
| Faxing | Mono faxing | 
| Modem speed | 33.6 Kbit/s | 
| Standard interfaces | Ethernet, USB 2.0 | 
| USB 2.0 ports quantity | 1 | 
| Wi-Fi | - | 
| Cabling technology | 10/100Base-T(X) | 
| Security algorithms | SMTP-AUTH, SNMP | 
| Ethernet LAN data rates | 10, 100 Mbit/s | 
| Mobile printing technologies | Apple AirPrint, Google Cloud Print | 
| Package depth | 517 mm | 
| Package width | 567 mm | 
| Package height | 435 mm | 
| Package weight | 14400 g | 
| Sustainability certificates | Blue Angel, ENERGY STAR | 
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks | 
| Linux operating systems supported | SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, SuSE Linux 11.1, SuSE Linux 11.2, SuSE Linux 12.0 | 
| Server operating systems supported | Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64 | 
| Windows operating systems supported | Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 | 
| Total input capacity | 250 sheets | 
| Total output capacity | 100 sheets | 
| Auto document feeder (ADF) input capacity | 35 sheets | 
| Maximum duty cycle | - pages per month | 
| Recommended duty cycle | 250 - 2000 pages per month | 
| Depth | 398.5 mm | 
|---|---|
| Width | 409 mm | 
| Height | 316.5 mm | 
Step-by-step instructions for initial machine configuration, including date and volume settings.
Instructions on how to load paper into the paper tray and manual feed slot.
How to perform automatic duplex printing for two-sided documents.
How to perform two-sided copying of multiple pages.
Initial steps to diagnose and resolve common machine issues.
Lists common error messages, their causes, and solutions.
Guidance on how to find and clear paper jams.











