Initial Settings
Language
Settings
Set your text entry language.
[Settings] /
[Language] /
Select a language
/
Unit
Settings
Set the unit for various types of adjustments.
[Settings] /
[Unit] / [inch] /
[mm]
/
Display
Brightness
Adjust the Display Brightness to make the
LCD easier to read.
[Settings] /
[Adjustment] /
[Display Brightness]
/
[-2] to [+2]
/
Label View
Mode
Show the label preview while editing a
label.
[Settings] /
[Input Mode] /
[Label View]
/
Print
Preview
Mode
Preview the label before printing.
[Settings] /
[Input Mode] /
[Print Preview]
/
Enter Text
New Line
Press to start a new line.
Maximum number of lines for each
tape width:
24 mm: seven lines
18 mm: ve lines
12 mm: three lines
9 mm, 6 mm: two lines
3.5 mm: one line
Block
+
Use this feature to include multiple lines
or font sizes on a single label.
Maximum: ve blocks
Delete Text
and Format
or
Delete text and formatting.
Delete one character at a time:
Delete all characters:
[Text Only] /
Delete all text and formatting:
[Text & Format] /
Tab
+
Insert a tab.
Maximum length: 100 mm
Tab Length
Set the tab length.
[Tab Length] /
Select a value /
Upper-Case
Lower-Case
Switch between upper-case and lower-
case characters.
Label
Length
Set the label length you want.
[Auto]: Automatically adjusts the label
length to the length of the text.
[Length] /
Select a value /
Text
Reminder
Saves frequently used text for quick
retrieval.
Enter characters
Shows suggested text?
Select a text /
Symbol
Characters
Inserts symbols, units, and pictures.
Select a category /
Select a symbol /
Accented
Characters
Select an entered character and convert it to
an accented character.
Enter characters
Select
an accent
/
Frame Add a decorative frame to your label.
[Frame] /
Select a frame category /
Select a frame /
Change Font
Change
Font
Change the label font, size, width, style,
and alignment.
[Font/Size/Width/Style/Align]
Select a font type /
Select a value
/
Change
Font Line
By Line
Change the line font, size, width, style, and
alignment.
Move the cursor to the line you want to
change
+ [Font/Size/Width/
Style/Align]
Select a font type
/ Select a value /
Auto Fit
Style
Automatically adjust the text size to t the
label length.
[Text Size]: Adjust to the length of the label.
[Text Width]: Adjust by condensing the
character width by half.
[Settings] /
[Auto Fit Style]
/ [Text
Size] / [Text Width]
/
Set Margins
Set Margins Set the margins before and after an
entered character.
[Small Margin]: Insert a margin of approx.
23 mm before the rst label only, and
then insert margins of 2 mm between the
subsequent labels.
[Large Margin]: Insert an initial margin of
approx. 25 mm before and after the text of
each label.
[Chain]: Print multiple labels with minimal
margins. Insert a margin of approx. 23 mm
before the rst label only, and then insert
margins of 2 mm between the subsequent
labels.
[No Cut]: Print multi-part labels or use
special tape, and then cut the labels
manually using the [Feed & Cut] function.
[Special Tape]: Use this setting when
printing on special tape.
[Cut Option] /
Select the margin type /
Set Auto Format Layouts
Template Use your favourite designs as templates.
[Auto Format] /
[Templates] /
Select a template category
/
Select a template /
Enter text
/
Block
Layout
Use block layout patterns as templates.
[Auto Format] /
[Block Layouts] /
Select the tape width
/
Select a block layout
/ Enter
text
/
Table
Format
Set the number of rows and columns to
create a label template.
[Auto Format] /
[Table Format] /
Select a tape width /
[Rows] Set a value
[Columns] Set a value /
Enter text /
Repeat for each text eld
/
Print Labels
Preview Use this feature to check the nal design
before printing.
Print
Start printing.
When printing a single label:
/ /
When printing multiple labels:
Select a print quantity /
/
Numbering
Print
+
Set this feature when printing consecutive
alphanumeric characters to add a serialised
number to each label.
Enter alphanumeric characters
+
[Number] /
Set the start position /
Set the end position /
Select a print quantity / /
Mirror
Print
+
Print reversed from left to right.
Print on clear tape and attach it to the inside
of glass to create a label that can be read
from the outside.
Enter text
+ [Mirror]
/ / /
Barcode
Printing
Create a barcode and print it.
[Barcode] /
Select a setting item Change
the setting content
/ Enter
barcode data
Select a signal
/ /
Other
Feed &
Cut
+
Feed approx. 23 mm of tape to remove any
slack, and then cut it.
+
Error Messages
Contact Information
Troubleshooting (cont.)
Message Cause/Remedy
Check no. of digits entered The number of digits entered in the barcode data does not match
the number of digits set in the barcode parameters. Enter the correct
number of digits.
Cutter malfunction If the tape is jammed in the Cutter unit, remove the tape. Turn the
Label Maker off and then on again before continuing.
Label too long The printed label length using the text entered is longer than
999 mm. Edit the text so that the label length is less than 999 mm.
Text too long The printed label length using the text entered is longer than the
length setting. Edit the text to t within the set length or change the
length setting.
System error XX Contact Brother customer service.
Problem Solution
The Label Maker does not
print.
• Check that the automatic Bluetooth re-connection setting of another
computer or mobile device is not enabled.
• Make sure no devices that emit radio waves (for example,
a microwave oven) are located nearby.
• Check that the correct printer driver is installed when printing from
a Windows computer.
• Connect the Label Maker to your computer using the USB Cable
(included) when printing from a computer.
• If the Print Head is dirty, clean it with a cotton swab or with the
optional Print Head Cleaning Cassette (TZeCL5).
• The tape does not feed
correctly.
• The tape gets stuck inside
the Label Maker.
• If the tape is bent, cut off the bent section with scissors.
• If the tape is jammed, remove the Tape Cassette, remove the
jammed tape, and then cut off any damaged tape with scissors.
• Check that the end of the tape exits through the Tape Guide.
• Conrm that the tape is pointed at the Tape Exit Slot.
• Remove the Tape Cassette and insert it again.
An error occurred when
using a mobile app.
Go to your mobile application’s settings menu and select Support
page > FAQs & Troubleshooting.
The screen is locked, or
the Label Maker does not
operate normally.
See the Basic Operations section in this guide and reset the Label
Maker’s internal memory to the factory settings. If resetting the Label
Maker does not solve the problem, disconnect the AC Adapter and
remove the batteries for more than 10 minutes.
The LCD remains blank
after turning the power on.
Check that the batteries are correctly installed or that the AC Adapter
included with your Label Maker is correctly connected.
The LCD messages are
displayed in a foreign
language.
See the Basic Operations section in this guide to select your
language.
The Label Maker stops
while printing a label.
• Replace the Tape Cassette if striped tape is visible as this indicates
that you have reached the end of the tape.
• Replace all batteries or connect the AC Adapter directly to the Label
Maker.
Problem Solution
Previously saved label les
are not available.
All les saved in the internal memory are deleted if the batteries are
weak or the AC Adapter is disconnected.
• I cannot install the Printer
Driver even if I follow
the correct procedure
(Windows only).
• I cannot see my printer
listed in P-touch Editor
even though I have
installed the Printer Driver
(Windows only).
If you cannot use your Label Maker even though you have installed the
Printer Driver:
1. Download the Printer Driver Uninstaller from your model’s page at
support.brother.com.
2. Use the Printer Driver Uninstaller to remove the printer information.
3. Run the Printer Driver Installer again and follow the on-screen
instructions to proceed with the installation.
The ink ribbon is separated
from the ink roller.
If the ink ribbon is broken, replace the Tape Cassette.
If it is not, leave the tape uncut and carefully remove
the Tape Cassette, and then wind the loose ink ribbon
back onto the spool.
Printed barcodes or QR
codes cannot be read.
• Change the tape. (Recommended: Black on white tape)
• Enlarge the barcodes or QR codes in the application you are using.
I do not know the rmware
version of the Label Maker.
Check the rmware information by pressing the following keys:
[Settings] / [Version Information]
/
The font size cannot be
increased.
The font is already the maximum size for the width of the label. Or, the
label length has been set, so there is a limit on the font size to prevent
exceeding the set length.
When multiple labels are
printed, the last label is cut
incorrectly.
When Chain Print is enabled, feed the tape to eject the last printed
label.
Spool
Customer Service for Canada
www.brother.ca/support
To order supplies and accessories:
www.brother.ca/
DON’T FORGET TO REGISTER!
Registering your product will provide purchase conrmation, proof of ownership and, if you
choose, allow us to notify you of product enhancements and special offers!
You can register online at:
www.brother.ca/en/product-registration
LIMITED WARRANTY
Product warranty information can be found online at:
www.brother.ca/warranty
Symbols and Frames
Set Margins
By default the printer creates a laminate margin of approx. 23 mm at the beginning of each label. To reduce this margin, print multiple
labels continuously.
You can also change the margin before and after the text for the second and subsequent labels when printing multiple labels.
Select [Chain] to print labels with the narrowest margin width. DO NOT feed the tape until the nal label is printed. When the nal label
prints, cut it manually using the [Feed & Cut] function.
Symbol Examples ( ) Frame Examples (
[Frame])
...
Auto Format Layouts Examples ( [Auto Format])
Accented Character Examples ( )
For more information about symbols and frames, see the User’s Guide on the Brother support website at support.brother.com.
Large Margin
ABC ABC
2 mm 2 mm
Approx.
23 mm
Approx.
23 mm
2 mm 2 mm
Approx.
23 mm
Approx.
23 mm
ABC A
: Print area : Margin : Laminate Margin
Chain
2 mm 2 mm Cut Position
Approx.
23 mm
2 mm
ABC ABC
No Cut
ABC ABC
2 mm 2 mm
Approx.
23 mm
2 mm
Special Tape
ABC ABC
2 mm 2 mm
2 mm
2 mm
Approx.
23 mm
Small Margin
When the label length is approx. 23 mm
or more
Approx.
23 mm
2 mm
2 mm
2 mm 2 mm
ABC ABC
Small Margin
When the label length is approx. 23 mm
or less
Approx.
23 mm
A A
2 mm
2 mm Approx.
23 mm
Problem Solution
When the label is printed,
there is too much margin
(space) on both sides of
the text.
• See the Set Margins section in this guide and select [Small
Margin], [Chain] or [No Cut] for smaller margins.
When you set [Small Margin], the Label Maker feeds approx.
23 mm of leader tape before every new label.
To save tape, select the [Chain] setting. After the last label prints,
press
and simultaneously to feed and cut the tape.
• The Label Maker feeds approx. 23 mm of tape before every new
label. When printing multiple labels, you can reduce the blank
space on the second and subsequent labels.
Select the [Chain] setting in the optional print settings. Then, print
your labels and leave the last label in the Label Maker until you
are ready to print a new label.
• After the last label prints, press
and simultaneously to
feed the tape, and then eject and cut the last label. Note that the
Label Maker will feed approx. 23 mm of tape before the next new
label when you use this method.
I cannot update the printer’s
rmware using the P-touch
Update Software, Transfer
Express, or Mac Update Tool.
Restart the printer and then try to update the rmware again. Do not
press any buttons during the rmware update.
Other (cont.)
Save Save your labels and access them later to
edit and print them, as well as overwrite and
save edited data.
Maximum number of saved labels: 99 les
Maximum character count per le:
280 characters
Create a label [Save] /
Select a save destination
/
Reset Reset the internal memory, for example, to
reset the Label Maker or delete any saved
label data.
[Settings] /
[Reset] / Select a
reset method
/ Conrmation
message
/
Troubleshooting
If you need additional help, visit support.brother.com.
Problem Solution
The Label Maker does not
print.
• Check that the Tape Cassette is inserted correctly.
• If the Tape Cassette is empty, replace it. To order supplies and
accessories, visit www.brother.com.
• Check that the Tape Cassette Compartment Cover is securely
closed.
• Check that the Label Maker is on.
• Check that the computer’s or mobile device’s Bluetooth setting is on.
• Check that the Label Maker is connected to your computer or
mobile device via Bluetooth.
• Check that the Label Maker is selected in the Brother iPrint&Label
app.
• Check that the Label Maker is not paired with another device.
• Make sure the Label Maker and your mobile device or computer
are close enough to communicate.
For more information about using your Label Maker, see the User’s Guide on the Brother support website at
support.brother.com.
Basic Operations support.brother.com/manuals
Enter Text (cont.) Change Font (cont.)
Set Auto Format Layouts (cont.)
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