What to do if Brother PJ-773 is placed too far from my mobile device?
If your Brother printer is placed too far from your mobile device, move your printer within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi network settings.
Why is my Brother Printer not feeding paper, even though the motor is running?
If your Brother printer's motor is running, but the paper isn't feeding, make sure the release cover is completely closed. Also, ensure you are using genuine Brother thermal paper, as other types may not feed correctly. If problems persist, the printer may be damaged.
What to do if my Brother PJ-773 ejects a partially printed page?
If your Brother printer ejects a partially printed page, ensure you are using the correct paper size setting.
What to do if the Brother PJ-773 paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if there are obstructions between my Brother PJ-773 and mobile device?
If there are obstructions (walls or furniture, for example) between your Brother printer and the mobile device, move your printer to an obstruction-free area.
What to do if I did not choose to allow access when the security alert dialog box appeared for Brother Printer?
If you did not choose to allow access when the security alert dialog box appeared, the firewall function of your security software may be blocking access. Some security software might block access without showing a security alert dialog box.
Why is my Brother PJ-773 top margin incorrect?
If the top margin is incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the top and bottom margins as needed. Also, make sure you are not forcefully inserting the paper into the paper input slot, and always insert paper carefully.
Why is my Brother PJ-773 side margins incorrect?
If the side margins are incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the left margin as needed. Also, make sure the application, the printer, and the printer driver have been set to match the paper size of the paper that is loaded in the printer. If the application or printer driver has been set to a different paper width, the image will not be printed in the proper horizontal position, so adjust the settings as needed.
Why does my Brother Printer DATA indicator remain lit but the printer doesn't print?
If the DATA indicator remains lit in green but the Brother printer does not print, wait until the printing of all received data is completed. If paper is not loaded, load the paper. If the printer still doesn't print, remove the paper, and then load it again. Try printing again after turning the printer off, and then on again. If the printer is connected via Wi-Fi (PJ-773 only), the connection is lost when the printer is turned off, so it will take up to 15 seconds for Wi-Fi to become functional when the printer is turned on again. Also, there may be problems with sending simple ASCII text data to the printer, so print another page, or press the (Feed) button to feed the paper. Finally, the printer may have been started up in mass storage mode, so turn the printer off, and then turn it on ...
How to confirm IP address and Subnet Mask for Brother Printer?
To confirm the IP address and the Subnet Mask for your Brother printer, confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and your printer are correct and located on the same network. Confirm your IP address, Subnet Mask and other network settings using the Printer Setting Tool.
Guide to initial printer setup, including hardware and software installation.
Covers battery installation, charging, usage, and characteristics for operation.
Information on installing necessary software for computers and mobile devices.
Covers printing via Google Cloud Print, AirPrint, iOS, and Android apps.
Guide to using P-touch Editor for label design and printing.
Instructions for managing and transferring templates via Brother software.
Process for preparing and distributing templates using specific software.
Steps for updating P-touch Editor software and printer firmware.
Guide to configuring network settings using utilities like BRAdmin Light.
Instructions for managing printer settings via a web browser interface.
Detailed technical specifications for the printer models.
Solutions for typical printer issues like paper jams and connectivity.
General| Printing Technology | Direct Thermal |
|---|---|
| Resolution | 300 x 300 dpi |
| Print Speed | Up to 8 ppm |
| Connectivity | USB, Wi-Fi |
| Maximum Paper Width | 8.5 inches |
| Power Source | AC Adapter |
| Media Size | A4, Letter, Legal |
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