What to do if Brother Printer is placed too far from my mobile device?
If your Brother printer is placed too far from your mobile device, move your printer within about 3.3 feet (1 meter) of the mobile device when you configure the Wi-Fi network settings.
Why is my Brother Printer not feeding paper, even though the motor is running?
If your Brother printer's motor is running, but the paper isn't feeding, make sure the release cover is completely closed. Also, ensure you are using genuine Brother thermal paper, as other types may not feed correctly. If problems persist, the printer may be damaged.
What to do if my Brother PJ-723 ejects a partially printed page?
If your Brother printer ejects a partially printed page, ensure you are using the correct paper size setting.
What to do if the Brother PJ-723 paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if there are obstructions between my Brother PJ-723 Printer and mobile device?
If there are obstructions (walls or furniture, for example) between your Brother printer and the mobile device, move your printer to an obstruction-free area.
What to do if I did not choose to allow access when the security alert dialog box appeared for Brother PJ-723 Printer?
If you did not choose to allow access when the security alert dialog box appeared, the firewall function of your security software may be blocking access. Some security software might block access without showing a security alert dialog box.
Why is my Brother PJ-723 top margin incorrect?
If the top margin is incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the top and bottom margins as needed. Also, make sure you are not forcefully inserting the paper into the paper input slot, and always insert paper carefully.
Why is my Brother Printer side margins incorrect?
If the side margins are incorrect on your Brother printer, make sure the correct margins have been set in the Printer Setting Tool or your application. Adjust the left margin as needed. Also, make sure the application, the printer, and the printer driver have been set to match the paper size of the paper that is loaded in the printer. If the application or printer driver has been set to a different paper width, the image will not be printed in the proper horizontal position, so adjust the settings as needed.
Why does my Brother PJ-723 DATA indicator remain lit but the printer doesn't print?
If the DATA indicator remains lit in green but the Brother printer does not print, wait until the printing of all received data is completed. If paper is not loaded, load the paper. If the printer still doesn't print, remove the paper, and then load it again. Try printing again after turning the printer off, and then on again. If the printer is connected via Wi-Fi (PJ-773 only), the connection is lost when the printer is turned off, so it will take up to 15 seconds for Wi-Fi to become functional when the printer is turned on again. Also, there may be problems with sending simple ASCII text data to the printer, so print another page, or press the (Feed) button to feed the paper. Finally, the printer may have been started up in mass storage mode, so turn the printer off, and then turn it on ...
How to confirm IP address and Subnet Mask for Brother PJ-723?
To confirm the IP address and the Subnet Mask for your Brother printer, confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and your printer are correct and located on the same network. Confirm your IP address, Subnet Mask and other network settings using the Printer Setting Tool.
Details common printer problems and their corresponding indicator light messages.
Describes the operation of each button on the printer unit.
Instructions for installing, removing, charging, and using the optional battery.
Guides on connecting the printer to AC or DC power sources for operation.
Procedure for powering the printer on and off correctly.
Steps for installing necessary software for printer functionality.
Methods for establishing a connection between the printer and devices.
Detailed guide on printing documents from Windows or Mac computers.
Tool for configuring printer communication, device, and template settings on Windows.
Tool for configuring printer communication and device settings on Mac.
Specifies wireless LAN and Bluetooth communication settings for the printer.
Adjusts advanced printer settings like power management and print options.
Configures settings for using P-touch Template mode for label printing.
Allows the printer to act as a USB storage device for file transfer.
Procedure for cleaning the printer's platen roller to ensure print quality.
Step-by-step guide to safely remove jammed paper from the printer.
Guides on transferring the .pdz package file to the printer.
Guides for configuring network settings like IP address and Wi-Fi.
Troubleshooting steps for Wi-Fi and network connection issues.
Diagnosing and resolving issues when the printer is not found on the network.
Guides on setting up IP addresses, subnet masks, and gateways for network connection.
General| Print Technology | Direct Thermal |
|---|---|
| Resolution | 300 dpi |
| Maximum Print Speed | 8 pages per minute |
| Interface | USB |
| Dimensions | 255 mm x 55 mm x 30 mm |
| Weight | 0.48 kg |
| Power Source | AC Adapter |
| Paper Size | A4 |
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