What to do if Brother Printer ejects a partially printed page?
If the Brother printer ejects a partially printed page, and the DATA indicator remains lit or flashing in green, use the correct paper size setting.
What to do if wireless devices are near my Brother PJ-723?
If a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone is near the printer or the Wi-Fi access point/router, move other devices away from the printer.
What to do if my Brother Printer is not detected via Bluetooth?
If your Brother printer (PJ-762/PJ-763/PJ-763MFi only) is not detected when establishing a Bluetooth connection, check that the (Bluetooth) indicator is lit in blue. If the (Bluetooth) indicator is flashing or turned off, the Bluetooth connection is not established. Check the Bluetooth settings, print the printer settings, and specify the correct Bluetooth settings in the Printer Setting Tool.
What to do if the Brother PJ-723 paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if Brother Printer prints blank pages?
If your Brother printer feeds paper but nothing appears on the paper, ensure you are using thermal paper. Also, the print surface must face the back when looking from the front of the printer. You can also check the print density setting using the Printer Setting Tool.
What to do if my Brother PJ-723 Printer is not detected via Wi-Fi?
If your Brother printer (PJ-773 only) is not detected when establishing a Wi-Fi connection, check that the (Wi-Fi) indicator is lit in blue. If the (Wi-Fi) indicator is flashing or turned off, the Wi-Fi connection is not established. You can also check the Wi-Fi settings, print the printer settings, or specify the correct Wi-Fi settings in the Printer Setting Tool, consulting with the network administrator if needed.
What to do if I am using MAC Address filtering with Brother Printer?
If you are using MAC Address filtering, you can confirm the MAC address by printing the printer settings report.
Why does my Brother PJ-723 DATA indicator remain lit but the printer doesn't print?
If the DATA indicator remains lit in green but the Brother printer does not print, wait until the printing of all received data is completed. If paper is not loaded, load the paper. If the printer still doesn't print, remove the paper, and then load it again. Try printing again after turning the printer off, and then on again. If the printer is connected via Wi-Fi (PJ-773 only), the connection is lost when the printer is turned off, so it will take up to 15 seconds for Wi-Fi to become functional when the printer is turned on again. Also, there may be problems with sending simple ASCII text data to the printer, so print another page, or press the (Feed) button to feed the paper. Finally, the printer may have been started up in mass storage mode, so turn the printer off, and then turn it on ...
What to do if Brother PJ-723 printed page contains incorrect characters?
If the printed page contains incorrect characters when using your Brother printer, make sure you have defined the correct character set (font) in the application. Try changing the font used in the document.
What to do if my Brother Printer application should be sending data, but DATA indicator doesn't light?
If the application should be sending data to the Brother printer, but the DATA indicator does not light in green, check the following: * With a USB connection: Connect the USB cable firmly and correctly and try using another USB cable. * With a Bluetooth connection (PJ-762/PJ-763/PJ-763MFi only): Check that the (Bluetooth) indicator is lit in blue. * With a Wi-Fi connection (PJ-773 only): Check that the (Wi-Fi) indicator is lit in blue. Specify the correct Wi-Fi settings in the Printer Setting Tool.
Details common printer problems and their corresponding indicator light messages.
Describes the operation of each button on the printer unit.
Instructions for installing, removing, charging, and using the optional battery.
Guides on connecting the printer to AC or DC power sources for operation.
Procedure for powering the printer on and off correctly.
Steps for installing necessary software for printer functionality.
Methods for establishing a connection between the printer and devices.
Detailed guide on printing documents from Windows or Mac computers.
Tool for configuring printer communication, device, and template settings on Windows.
Tool for configuring printer communication and device settings on Mac.
Specifies wireless LAN and Bluetooth communication settings for the printer.
Adjusts advanced printer settings like power management and print options.
Configures settings for using P-touch Template mode for label printing.
Allows the printer to act as a USB storage device for file transfer.
Procedure for cleaning the printer's platen roller to ensure print quality.
Step-by-step guide to safely remove jammed paper from the printer.
Guides on transferring the .pdz package file to the printer.
Guides for configuring network settings like IP address and Wi-Fi.
Troubleshooting steps for Wi-Fi and network connection issues.
Diagnosing and resolving issues when the printer is not found on the network.
Guides on setting up IP addresses, subnet masks, and gateways for network connection.
General| Print Technology | Direct Thermal |
|---|---|
| Resolution | 300 dpi |
| Maximum Print Speed | 8 pages per minute |
| Interface | USB |
| Dimensions | 255 mm x 55 mm x 30 mm |
| Weight | 0.48 kg |
| Power Source | AC Adapter |
| Paper Size | A4 |
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