What to do if the Brother PJ-723 paper feeds through but nothing prints?
If paper feeds through your Brother printer but nothing appears on it, make sure you are using thermal paper and that the print surface faces the back when looking from the front of the printer.
What to do if Brother Printer prints blank pages?
If your Brother printer feeds paper but nothing appears on the paper, ensure you are using thermal paper. Also, the print surface must face the back when looking from the front of the printer. You can also check the print density setting using the Printer Setting Tool.
What to do if my Brother PJ-723 Printer is not detected via Wi-Fi?
If your Brother printer (PJ-773 only) is not detected when establishing a Wi-Fi connection, check that the (Wi-Fi) indicator is lit in blue. If the (Wi-Fi) indicator is flashing or turned off, the Wi-Fi connection is not established. You can also check the Wi-Fi settings, print the printer settings, or specify the correct Wi-Fi settings in the Printer Setting Tool, consulting with the network administrator if needed.
How to reset Brother Printer to factory settings?
To reset your Brother printer and delete the data transferred from a computer or mobile device, follow this procedure: 1. Confirm that the printer is turned off. 2. While holding down the (Feed) button, press the (Power) button three times, and then release the (Feed) button. The POWER indicator starts flashing in orange. 3. Press the (Feed) button three times to reset the printer's communication and device settings to their factory settings and delete all the data transferred to the printer.
Why is the image compressed and stretched on my Brother Printer?
If the image is compressed and stretched, make sure the release cover was not left open during printing and is now completely closed. Ensure you are using genuine Brother thermal paper, and that the paper is not wrinkled before loading.
Why is my Brother PJ-723 Printer print quality poor?
If the print quality of your Brother printer is poor, and the printed image is too light or too dark, adjust the print density setting in the printer driver’s dialog box, or in the Printer Setting Tool. Also, ensure that you are using genuine Brother thermal paper.
What to do if the Brother PJ-723 DATA indicator remains green but doesn't print?
If the DATA indicator is lit but your Brother printer isn't printing, it could be due to several reasons. First, the printer might still be processing received data, so wait until it finishes. Ensure paper is loaded; if it is, try removing and reloading it. You can also try turning the printer off and on again. If sending simple ASCII text data, the printer may be waiting for a CR/LF command at the end of lines or a form feed command at the end of the last line. Print another page, or press the (Feed) button. Finally, the printer may have started in mass storage mode; in that case, turn it off and on again.
What to do if the Brother PJ-723 Printer application isn't sending data and the DATA indicator isn't green?
If the DATA indicator on your Brother printer isn't lighting up green when the application sends data, check the connection. For USB, ensure the cable is firmly and correctly connected, and try a different USB cable. For Bluetooth (PJ-762/ PJ-763/PJ-763MFi only), verify the (Bluetooth) indicator is lit blue and specify the correct Bluetooth settings in the Printer Setting Tool. For Wi-Fi (PJ-773 only), check that the (Wi-Fi) indicator is lit blue and specify the correct Wi-Fi settings in the Printer Setting Tool.
Why does the Brother PJ-723 Printer DATA indicator turn off while a page is still in the printer?
If the DATA indicator turns off while a page remains in the Brother printer, the computer or mobile device may not have sent a full page of data, or the wrong page size information, or the size of the loaded paper is wrong. Try printing the document again.
What to do if my Brother Printer is not detected via Bluetooth?
If your Brother printer (PJ-762/PJ-763/PJ-763MFi only) is not detected when establishing a Bluetooth connection, check that the (Bluetooth) indicator is lit in blue. If the (Bluetooth) indicator is flashing or turned off, the Bluetooth connection is not established. Check the Bluetooth settings, print the printer settings, and specify the correct Bluetooth settings in the Printer Setting Tool.
General| Print Technology | Direct Thermal |
|---|---|
| Resolution | 300 dpi |
| Maximum Print Speed | 8 pages per minute |
| Interface | USB |
| Dimensions | 255 mm x 55 mm x 30 mm |
| Weight | 0.48 kg |
| Power Source | AC Adapter |
| Paper Size | A4 |
Details common printer problems and their corresponding indicator light messages.
Describes the operation of each button on the printer unit.
Instructions for installing, removing, charging, and using the optional battery.
Guides on connecting the printer to AC or DC power sources for operation.
Procedure for powering the printer on and off correctly.
Steps for installing necessary software for printer functionality.
Methods for establishing a connection between the printer and devices.
Detailed guide on printing documents from Windows or Mac computers.
Tool for configuring printer communication, device, and template settings on Windows.
Tool for configuring printer communication and device settings on Mac.
Specifies wireless LAN and Bluetooth communication settings for the printer.
Adjusts advanced printer settings like power management and print options.
Configures settings for using P-touch Template mode for label printing.
Allows the printer to act as a USB storage device for file transfer.
Procedure for cleaning the printer's platen roller to ensure print quality.
Step-by-step guide to safely remove jammed paper from the printer.
Guides on transferring the .pdz package file to the printer.
Guides for configuring network settings like IP address and Wi-Fi.
Troubleshooting steps for Wi-Fi and network connection issues.
Diagnosing and resolving issues when the printer is not found on the network.
Guides on setting up IP addresses, subnet masks, and gateways for network connection.
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