Brother ScanNCut DX User Manual (English)

Questions and Answers:

B
Brian ClarkSep 6, 2025
Why is the trimmer blade not cleanly cutting the material in my Brother ScanNCut DX Plotter?
- J
  Jill LeeSep 6, 2025
  The material may not be cleanly cut by the trimmer blade of your Brother Plotter if the material and trimmer were not firmly pressed down with your hand before starting to cut, lint or dust has accumulated in the trimmer blade, or the trimmer blade is worn. Firmly press down the material and trimmer with your hand, clean the trimmer blade, or replace the trimmer blade with a new one.
D
daniellerubioSep 7, 2025
What to do if the trimmer blade has been removed from the trimmer of my Brother Plotter?
- C
  coxmichaelSep 8, 2025
  The trimmer blade may have been removed from the trimmer of your Brother Plotter if the trimmer blade was slid past the stopper on the trimmer. Follow the installation instructions to install the trimmer blade.
M
Michael FriedmanSep 9, 2025
What to do if my Brother ScanNCut DX is not cutting all the way through?
- A
  Aaron LeeSep 9, 2025
  If your Brother Plotter isn't cutting completely through the material and some areas remain uncut, consider these potential causes and solutions: * The blade may be incompatible with the material, so replace it with a suitable one. * The blade could be chipped; replace it with a new one. * The blade could be worn, so replace it. * The material might be incompatible with the machine; replace it with a compatible one. * The cutting pressure may be incorrect; adjust the setting for “Cut Pressure (Half Cut)” in the settings screen. * Lint or dust may have accumulated in the holder; clean the holder.
M
Michelle WilliamsSep 12, 2025
Why is my Brother ScanNCut DX material not feeding straight?
- S
  smithstevenSep 12, 2025
  If the material is not fed in straight into your Brother Plotter, it might be due to several reasons: * The end of the material is not evenly trimmed, so evenly trim the end of the material. * The material was inserted into the feed slot at an angle, so align the left edge of the material with the rolled material guide, and then insert the material straight into the feed slot. * The material is not appropriately secured by the guide plates, so firmly secure the material with the guide plates. * The rear tray is not pulled out, so pull out the rear tray. * The feed roller is not correctly positioned, so adjust the position of the feed roller.
M
Mario GomezSep 12, 2025
What to do if the Brother Plotter material cannot be inserted?
- V
  vstricklandSep 12, 2025
  If the material cannot be inserted into your Brother Plotter, consider the following: * The material was not placed under the feed rollers, so insert the material so that it is placed under the left and right feed rollers. * The button was not used to insert the material, so lightly insert the material into the feed slot, and then press the button. * The feed roller is not correctly positioned, so adjust the position of the feed roller. * The shaft is unlocked, so lock the shaft. * “Roll Feeder” was not selected in the home screen, so select “Roll Feeder” in the home screen.
H
Hayden TurnerSep 14, 2025
Why is my Brother ScanNCut DX cutting too deep?
- C
  claudia77Sep 14, 2025
  If there are deep cuts completely through the backing paper of the material on your Brother Plotter, it is because the cutting pressure is incorrect. Adjust the setting for “Cut Pressure (Half Cut)” in the settings screen.

Brother ScanNCut DX Specifications

General

Category	Plotter
Cutting Speed	Up to 112 mm/s
Blade Type	Auto Blade
Display	5" LCD touchscreen
Built-in Designs	Yes
Wireless Connectivity	Yes
Scanner Type	Built-in Scanner
Scan Resolution	300 DPI
Scanner Resolution	300 DPI
Cutting Area	11.7" x 11.7"
Maximum Cutting Area	11.7" x 11.7"
Cutting Width	11.7 inches (297 mm)
Cutting Length	11.7"
Data Connectivity	USB
Compatible Materials	Paper, Fabric, Vinyl, Felt, Foam

Summary

Read Before Use

Accessories

Lists and identifies the components included in the Roll Feeder kit.

Operating Precautions

Provides essential safety and operational guidelines for using the Roll Feeder attachment.

Creating Data for the Roll Feeder

Activating the Roll Feeder Function

Steps to activate the Roll Feeder function within the CanvasWorkspace software.

Creating Data

Preparing the Format

Instructions for preparing the cutting format in CanvasWorkspace, including artboard setup.

Creating Cutting Data

Weeding Box Function

Explains the purpose and use of the weeding box function for easier material removal.

Exporting Data as FCM File

Saving to a USB Flash Drive

Detailed steps for exporting cutting data to a USB flash drive for transfer.

Sending Data to the Machine

Transferring Using a USB Cable

Instructions for transferring data to the cutting machine via a USB cable connection.

Transferring Via Wireless Network

Instructions for transferring data to the cutting machine wirelessly.

Installing the Roll Feeder

Installing the Base Attachment to the Machine

Step-by-step guide to attach the base to the cutting machine.

Installing the Roll Holder

Instructions for attaching the roll holder assembly to the base attachment.

Loading Material Into the Roll Feeder

Procedure for correctly loading rolled material into the installed roll feeder.

Checking the End of the Material

Ensures the material end is straight and edges are parallel for proper feeding.

Evenly Trimming the End of the Material

Feeding the Material

Step-by-step guide on how to feed the material through the rollers.

Retrieving Roll Feeder Data On the Machine and Cutting

Retrieving Data on the Machine

Steps to retrieve data from USB or Canvas Workspace onto the cutting machine.

Cutting

Procedure for performing the cutting operation using the loaded data and roll feeder.

Trial Cutting

Checking the Trial Cutting Results

Guidance on assessing trial cutting results and making adjustments.

Changing the Cut Pressure Setting

How to adjust cutting pressure for optimal half-cut results.

Trial Feeding

Changing the Cutting Start Position

Procedure to adjust the starting point of the cut on the material.

Continuous Cutting

Repeatedly Cutting the Same Pattern

How to cut the same pattern multiple times without unloading material.

Continuing To Cut With a Different Pattern

Steps to cut different patterns consecutively without unloading material.

Removing the Roll Feeder To Feed Using a Mat

Removing the Base Attachment

Steps to detach the base attachment from the machine.

Removing the Roll Holder

Instructions for detaching the roll holder from the base attachment.

Consumables/Maintenance

Replacement Criteria

Criteria for replacing consumables like blades to ensure optimal performance.

Removing the Trimmer Blade

Detailed steps for safely removing the trimmer blade for maintenance.

Installing the Trimmer Blade

Procedure for correctly installing the trimmer blade after maintenance.

Cleaning the Trimmer Blade

Instructions on how to clean the trimmer blade to maintain cutting performance.

Troubleshooting

Material Issues

Troubleshooting common issues related to material insertion and feeding.

Cutting Issues

Solutions for problems encountered during the cutting process, including blade issues.

Trimmer Blade Issues

Troubleshooting common problems specifically related to the trimmer blade.

When Material Has Become Jammed in the Machine

Removing Jammed Material

Step-by-step guide to remove jammed material from the machine.

When Jammed Material Cannot Be Removed

Removing Stubborn Jammed Material

Procedure for removing material when it cannot be easily fed out.

Error Messages

Cutting Machine Error Messages

Lists and explains error messages displayed by the cutting machine and their solutions.

CanvasWorkspace Error Messages

Lists and explains error messages from CanvasWorkspace software and their solutions.

Useful Information

Roll Feeder Usage

Overview of how to use the Roll Feeder attachment for various projects.

Compatible Materials

Details on materials suitable for use with the Roll Feeder and half-cutting.

Examples of Materials That Can Be Used

Provides examples of materials compatible with the Roll Feeder, like craft vinyl.

Non-Compatible Material

Material with Curling Ends

Identifies material whose end curls upward and may cause jamming.

Material with Non-Parallel Edges

Identifies material with non-parallel edges that can lead to skewed feeding.

Sizes of Rolled Material That Can Be Loaded Into the Roll Feeder

Blades That Can Be Used

Information on which blades are compatible with the Roll Feeder attachment.

Scanner Lever Position

Specifies the correct position for the scanner lever when using the Roll Feeder.

Related product manuals

Brother ScanNCut DX Series

8 pages

Brother ScanNCut SDX900