27
PROBLEM POSSIBLE CAUSE ACTION
8. Cup is not de-
tected
Cup sensor (A15) cannot detect the cup ma-
terial or cup color
Use another cup
The sensor cover (A15) is dirty remove any dirt carefully with a cotton swab
or damp cloth
The sensor sensitivity is wrong Contact customer support (see p. 30)
Sunlight is disturbing the cup sensor (A15) Move the machine to a spot with less direct
sunlight
9. Water is dripping
out of the silicone
nozzle (A6) during
steeping process
Silicone nozzle is blocked Remove and clean the silicone nozzle (see
p. 24)
Silicone nozzle is damaged Replace the silicone nozzle (see p. 24)
10. Low flow of tea
during serving
Silicone nozzle (A6) is blocked Remove and clean the silicone nozzle (see
p. 24)
11. Glass brewing
chamber (A11) is not
completely clean
after rinse
Rinse setting is off or not intense enough Edit rinse settings (see p. 18 – rinse and p. 19
- rinse intensity)
The used tea leaves are finer than regular,
which causes the serving of the tea to be
slower, which may result in the rinse cycle
starting before the serving of the tea has
ended
Add a higher rinse delay (see p. 19 - rinse
delay time). If you need more instructions
you can go to hps://bru.shop/help.
The tea sieve lid (A9) is not used when ma-
king loose leaf tea
Put the tea sieve lid on the tea sieve (A10)
when brewing loose leaf tea
Glass brewing chamber needs to be cleaned
by hand from time to time
Clean as described on p. 24 – cleaning the
glass brewing chamber
English
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