BT Services
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp 
38
Call Diversion will divert 
incoming calls to another 
number of your choice. 
If you always divert your calls 
to the same number, you can 
change the service number 
for convenience. Follow steps 
1 and 2 opposite and select 
. Scroll to 
Edit
, select   
twice and after the existing 
number enter the number you 
usually divert to followed by # 
(do not delete any of the digits 
that are already there). Select 
 to confirm. Then, when you 
call ‘Divert on’, your divert will 
be set up without having to 
enter any additional digits.
Call Waiting lets you know if 
another person is trying to call 
you while you’re on another 
call. If a second caller rings, you 
will hear a beep in the handset 
earpiece. If you’ve subscribed 
to Caller Display, the display will 
show the caller’s details as well.
Call Divert on
1. Select Menu, scroll