If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp 
Using the phone 31
Message playback using the base
Press 
. If you have messages they will be played, new (unplayed) 
messages first followed by old (played) messages.
During playback:
Press 
 to stop playback. The base will return to idle.
Press 
 
to delete the message being played.
Press 
 to skip forward to the start of the next message.
Press 
 to skip back to the start of the current message.
Press 
  twice to skip back to the start of the previous message.
Press 
 to increase or decrease the playback volume level.
At the end of playback the base will return to idle mode and messages will 
be renumbered to take into account any deleted messages.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp