5
Parental controls and payment PINs
About your PINs 
There are two PINs: one for parental 
control and one for payments in 
BT Player.
Use your parental control PIN to 
control access to programmes with 
an age rating.
The default PIN is 1234.
You can change it at any time. Press 
 then go to   (Settings) (at the 
top right of your screen) and select 
Change Parental Control PIN.
If you forget your parental control PIN, 
you’ll need to reset the TV Box. Go to 
bt.com/help/resettv
Use your payment PIN to buy things 
on the BT Player.
You can have the same PIN for both if 
you like.
If you forget your payment PIN,  
call us on 0800 111 4567 or go to  
bt.com/PIN
Note: You may need to set up  
other PINs or passwords to access 
other players.
Take control over what your kids stumble across 
(and rent) by setting up parental controls.