ECM
®
830 Electroporation System
Page 5 www.btxonline.com
General Information (continued)
Out-Of-Warranty Service
Proceed exactly as for Warranty Service, above. If our Service
Department can assist you by phone or correspondence, we will
be glad to, at no charge.
Repair service will be billed on the basis of labor and materials. A
complete statement of time spent and materials used will be
supplied. Shipment to BTX - HARVARD APPARATUS should be
prepaid. Your bill will include return shipment freight charges.
Disassembly by the user is prohibited. Service should only be carried
out by experienced BTX - HARVARD APPARATUS technicians.
Repair Facilities and Parts
BTX - Harvard Apparatus stocks replacement and repair parts.
When ordering, please describe parts as completely as possible,
preferably using our part numbers. If practical, enclose a sample
or drawing. We offer complete reconditioning service.
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