7.11 Customer service
Only authorised service personnel are allowed to perform repair work on the instrument. These
persons have a comprehensive technical training and knowledge of possible dangers which might
arise from the instrument.
Addresses of official Buchi customer service offices are given on the Buchi website under:
www.buchi.com. If malfunctions occur on your instrument or you have technical questions or applica-
tion problems, contact one of these offices.
The customer service offers the following:
• Spare part delivery
• Repairs
• Technical advice
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