Customer Assistance and Information ....... 492
Customer Satisfaction Procedure ............... 492
Online Owner Center ................................. 495
Customer Assistance for Text
Telephone (TTY) Users .......................... 496
Customer Assistance Offices ..................... 496
GM Mobility Reimbursement Program ........ 497
Roadside Assistance Program ................... 498
Courtesy Transportation ............................. 501
Vehicle Data Collection and Event
Data Recorders ...................................... 503
Collision Damage Repair ........................... 504
Reporting Safety Defects ............................ 508
Reporting Safety Defects to the
United States Government ..................... 508
Reporting Safety Defects to the
Canadian Government ............................ 509
Reporting Safety Defects to
General Motors ...................................... 509
Service Publications Ordering
Information ............................................. 510
Section 7 Customer Assistance Information
491
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