If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
Troubleshooting
No power.
• Ensure the mains plug is connected to a power supply, and is switched ON.
• Make sure there is power to the mains socket.
No sound?
• Make sure if playing from the AUX input, the external source has the volume turned up and is playing a track.
• Make sure the volume is turned up.
• If using the digital coaxial or optical connection ensure the source DIGITAL output is set to PCM, LPCM, PCM
2Ch stereo or PCM downmix.
• Bluetooth device not paired. Check ‘Pairing a bluetooth device’.
No response from the Q5S Soundbar.
• Unplug the power cable for 1 minute then plug back in again.
Remote control does not work.
• Reduce the distance between the remote and main unit
• Check the batteries are installed correctly.
• Replace the batteries
• Aim the remote directly at the Sound bar
Unit powers o after 20 minutes.
• This unit is designed to enter STANDBY mode automatically after 20 MINUTES of inactivity. Press the STANDBY
button to wake the unit.