BUTURE JR500 - Vacuum Cannot Work; Weak Suction Power

21 EN
sales@ibuture.com
Problems Possible Causes Solutions
Vacuum can
not work
1. Low battery power
2. The oor brush, telescopic
tube, dust cup, lter are
blocked by hair or other
debris
3. Does not charge with
original charger
4. The battery is not installed
properly
5. Battery damaged
1. Charge before use
2. Clean thoroughly blockage in brush
suction inlet, extension tube, dust
cup, HEPA lter and metal lter.
3. Make sure charging with the
original charger
4. Make sure the battery is in place
5. Contact after-sales email:
sales@ibuture.com
Suction power
becomes
weak
1. The dust cup is full
2. Metal lter blocked by dust
3. HEPA lter blocked by dust
4. Low battery power
5. Attachments such as
extension tube and clean
head are not installed
in place to the vacuum
cleaner
6. Air outlets or inlets are
blocked by rubbish
1. Clean the dust cup
2. Clean the metal lter
3. Clean up/Replace the HEPA lter
（Replacement HEPA lters can be
purchased by contacting the after-
sales email）
4. Charge the battery
5. Follow the instructions to reinstall
6. Clean the oor brush and extension
tube
Insufcient
running time
after charging
1. Insufcient charging time
2. Battery aging
3. The dust cup is full of dust
4. The lters are full of dust
5. The telescopic tube or
brush inlet blocked
6. Always use the highest
speed for cleaning the
whole house
1. Recharge the battery
2. Replace a battery
3. Empty the dust cup
4. Clean or change the HEAP lter
5. Remove blockage in tube and
brush inlet
6. For simple cleaning, it is
recommended to use the lowest
speed or the medium speed.
Only larger garbage needs
the highest speed, which can
effectively prolong the battery
life. If the house is larger,
contact customer service to get
additional spare batteries.
LED indicator
is not light
1. The charging cable is not
fully inserted into the
charging socket.
2. Foreign matter on the metal
contact of the charger or
on the battery charging
port prevent charging
3. The charging socket is
damaged
4. Motor of vacuum cleaner
damaged
5. Battery damaged
6. Charger damaged
1. Make sure the charger, battery,
and power socket are in good
contact
2. Make sure that the charging
contact is in good condition without
foreign matter or dust build-up
3. Change another charging socket
4. Contact customer service for a
replacement motor
5. Contact customer service for a
replacement battery
6. Contact customer service for a
replacement charger