22EN
sales@ibuture.com
Electric oor
brush roller
does not
rotate
1. The roller brush is wrapped
or entangled by hair
2. The roller brush is not
installed in place
3. The extension tube or
electric oor brush is not
installed in place
4. Extension tube
damaged
5. Floor brush damaged
1. Follow the instructions to clean the
oor brush and restart the vacuum
cleaner
2. Follow the instructions to reinstall
the roller brush
3. Follow the instructions to reinstall
the extension tube and oor brush
4. Extension tube damaged, please
contact the after-sales
5. The oor brush is damaged, please
contact the after-sales
Vacuum
cleaner leaks
dust
1. The HEPA lter is not
installed or not in place
2. The HEPA lter is full of
dust
3. The metal lter is full of
dust
4. HEPA lter damage needs
to be replaced
5. Turn off the vacuum cleaner
before the rubbish come
into the dust cup
1. Check that the HEPA lter is
installed in place
2. Clean the HEPA lter
3. Clean the metal lter
4. Contact customer service to
purchase a replacement HEPA lter
5. Make sure all the rubbish is in the
dust cup before turning off the
vacuum cleaner
The vacuum
cleaner stops
automatically
1. Out of battery
2. Clogged suction ports
cause the vacuum cleaner
to be overheated
3. Clogged HEPA lter causes
the vacuum cleaner to be
overheated
4. HEPA lter needs to be
replaced
1. Charge the battery
2. Clean all the air inlets. Let the
vacuum cleaner cool to room
temperature before turning it on
3. Clean up the HEPA lter, dust cup,
oor brush and metal lter
4. Replace the HEPA lter
WARRANTY
If there is any problem or malfunction during use, please send your question
and order number to our email.
We will provide you a good after-sales service within 24 hours.
E-mail: sales@ibuture.com