CAUTION
Do not use meat probes when grill temperature exceeds 350˚F.
Damage to the probes may occur.
Do not allow meat probe wires to lie in the direct heat zones
(as shown by shaded areas).
Direct heat will damage the meat probe wires. Always route
the meat probes through ports on the side of the grill. Do not
submerge wire in water. Not dishwasher safe.
CLEANING
Clean grates using a wire grill brush. This should be done with
each use. DO NOT use oven cleaner or abrasive cleaners on the
painted grill surfaces. Use warm soapy water on all painted
surfaces. Clean grease pan, grease trough, and grease drain tube
occasionally. A spatula can be used to scrape excess grease and
a grill brush to brush clean. Do not allow grease to build up on the
grease tray or in the grease trough as this can cause flare-ups
inside the grill. Make sure not to obstruct the flow of grease off
of the tray and into the grease trough. Make sure not to block the
airflow to the temperature sensor on the left side of the grill.
WARNING
Normal use will create a buildup of ash, grease, and creosote
inside the grill. The grill must be thoroughly cleaned after
every 50 hours of use or if a buildup of grease or creosote
is noticed inside the grill. Clean the grill by removing all
internal parts and thoroughly scrape away all grease and
creosote from all internal surfaces including the grease drain
and remove debris from the grill. The drip tray must always
be cleaned prior to turning the grill to high or cooking in
direct flame mode. Excessive buildup of grease and creosote
may result in a grease fire. If a grease fire does occur, turn
off the grill using the main power switch and close the lid.
Leave the lid closed until the fire extinguishes itself. If an
uncontrolled fire does occur, immediately call the local fire
department. Never put water on a grease fire.
CHIMNEY CLEANING
When wood pellets are burned slowly, they produce tar and other
organic vapors that combine with expelled moisture to form
creosote. The creosote vapors condense in a relatively cook oven
chimney of a slow burning fire. As a result, creosote residue
accumulates on the chimney. When ignited, this creosote makes
an extremely hot fire. The chimney should be inspected every 50
hours of use to determine when grease and or creosote buildup
has occurred. When grease or creosote has accumulated, it
should be removed to reduce risk of fire. Use a wire brush to
clean the screen area of the chimney outlet on the inside of the
grill with every 50 hours of use. The chimney must be removed
and thoroughly cleaned to remove creosote and grease buildup
every 200 hours of use.
TROUBLESHOOTING
GRILL DOES NOT TURN ON.
Grill fails to turn on after switching the power button to the on
position.
1. Make sure the grill is plugged into a powered outlet. Check
the circuit breaker and/or GFCI switch. Test the outlet using
another appliance.
2. Unplug the grill and check the fuse located in the bottom of
the control panel. If the fuse is blown replace only with 4.0
Amp 125V 5x20mm Fast Blow Fuse. Typical fuse marking
will be 4A125V, F4A125V, 4A250V, or F4A250V. Make sure to
confirm they are a Fast Blow Fuse. Actual fuse dimensions are
5.2x20mm.
If problem cannot be resolved please call customer service.
CONTROLLER DISPLAY DOES NOT TURN ON AFTER UPDATE
1. Make sure the grill is plugged into a powered outlet and
the switch is in the on (“-”) position.
2. Leave the switch in the on position for 2 minutes. The
screen may be blank but it is completing the update.
3. If display does not turn on, cycle power on the controller.
Wait 3 second in the off position. The screen should now
come on.
CONNECTION TIME OUT
1. Exit and close the APP.
2. Cycle the power on the controller.
3. Wait 1 minute and the WiFi logo on the controller will
light up.
4. At this point open the APP and follow the APP QUICK
START GUIDE for connection instructions.
GRILL DOES NOT HEAT UP OR CONTROLLER DISPLAYS FLAME
ERROR
1. Turn Power Off
2. Check hopper for pellets
3. Check firebox to see if there are pellets in the firebox. The
easiest way to do this is to pull the burner clean-out lever.
Then remove the cup from the bottom of the grill and check
for pellets. Use a vacuum to clean-out any pellets that may be
in the bottom of the grill.
A. If there are a lot of pellets in the cup. Reinstall the cup and
close the burner clean-out, remove the grill grates, grease
tray, and heat deflector and vacuum out any pellets in the
bottom of the grill. Try restarting the grill. If restarting the grill
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