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Canadian Spa Okanagan - User Manual

Canadian Spa Okanagan
28 pages
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OKANAGAN/SASKATOON/GANDER/MUSKOKA SPAS
Patio Spas
Owners Manual
BP Series
canadianspacompany.com
For Service Support please contact us anytime:
support.canadianspacompany.com
Okanagan
Saskatoon
Gander Muskoka

Questions and Answers

  • M
    millerashleyAug 18, 2025
    What to do if my Canadian Spa Hot Tub water is cloudy?
    • D
      David RobinsonAug 18, 2025
      If the water in your Canadian Spa Hot Tub is cloudy, you can try several solutions: perform a shock treatment with Granular Chlorine, add Granular Chlorine and use a SPA-BALL, add pH DOWN until the pH level reads 7.2–7.6, add pH DOWN and adjust total alkalinity to 80–150 p.p.m., replace the filter, or empty the spa and refill it.
  • Y
    Yolanda WareAug 20, 2025
    Why does my Canadian Spa Okanagan have an odour?
    • C
      Christopher GreeneAug 20, 2025
      The odour in your Canadian Spa Hot Tub is likely due to a high level of organic contaminants combined with chlorine. To resolve this, shock the water with Granular Chlorine.
  • B
    Brittany ReyesAug 23, 2025
    What causes eye or skin irritation in my Canadian Spa Okanagan Hot Tub?
    • S
      Sandy MckeeAug 23, 2025
      Eye or skin irritation in your Canadian Spa Hot Tub can be caused by: * pH being too low. * combined chlorine due to a high concentration of organic contaminants. To address this, add pH up until the level is 7.2–7.6, or shock the water with Granular Chlorine and add a disinfectant.
  • C
    Carl McintoshAug 26, 2025
    What to do if my Canadian Spa Okanagan has scale deposits?
    • M
      Melanie CoxAug 26, 2025
      Scale deposits in your Canadian Spa Hot Tub are caused by high calcium levels, high pH, and high alkalinity. To fix this, partially drain the hot tub, add Granular Chlorine, and correct the pH level to 7.2–7.6 and alkalinity to 80–150 p.p.m.
  • K
    Karen MackAug 28, 2025
    Why is my Canadian Spa Okanagan foaming?
    • T
      tamara26Aug 28, 2025
      Foaming in your Canadian Spa Hot Tub is usually due to a high concentration of oils and organic contaminants. To fix this, squirt FOAM-FREE on the foam and use the SPA-BALL.
  • S
    Sarah AlvarezAug 30, 2025
    What to do if there is no chlorine or bromine reading in my Canadian Spa Hot Tub?
    • V
      Vincent NunezAug 30, 2025
      A lack of chlorine or bromine reading in your Canadian Spa Hot Tub can be due to: 1. a high concentration of organic contaminants using up sanitizers; add Granular Chlorine to resolve this. 2. test strips may be ineffective; replace them at least once a year and keep them cool and out of sunlight.
  • M
    michelle35Sep 2, 2025
    What to do if my Canadian Spa Okanagan water is coloured?
    • K
      Kelly AllenSep 2, 2025
      If your Canadian Spa Hot Tub water is coloured, use Chlorine Granules.
  • S
    Samuel WhiteSep 4, 2025
    Why does my Canadian Spa Hot Tub have cloudy water?
    • S
      Steve MartinSep 4, 2025
      Cloudy water in your Canadian Spa Hot Tub can result from several factors. It may be due to a build-up of organic contaminants, in which case you should apply a shock treatment using Granular Chlorine. Alternatively, the cloudiness could be due to suspended particles; add Granular Chlorine and use a SPA-BALL. High pH or total alkalinity levels can also cause cloudy water, so add pH DOWN until the pH level reads 7.2–7.6, and adjust the total alkalinity to 80–150 p.p.m. A dirty filter may also be the culprit, so replace the filter. Finally, dissolved solids can cause this issue, requiring you to empty and refill the spa.
  • J
    Jennifer JonesSep 7, 2025
    What to do if there is eye or skin irritation using Canadian Spa Okanagan Hot Tub?
    • J
      Jessica FloresSep 7, 2025
      If you experience eye or skin irritation while using your Canadian Spa Hot Tub, it may be due to a high concentration of organic contaminants depleting the sanitizers. Shock the water with Granular Chlorine and add disinfectant.
  • R
    Rebecca BrownSep 9, 2025
    How to get rid of odour in Canadian Spa Okanagan?
    • B
      Brian SantanaSep 9, 2025
      To eliminate odors in your Canadian Spa Hot Tub, shock the water with Granular Chlorine. The odor is likely caused by a high level of organic contaminants combined with chlorine.

Summary

Safety Information and Warnings

General Safety Precautions

Essential safety precautions for spa operation, including child supervision and electrical safety.

Specific Risk Mitigation

Guidelines to reduce risks like electrocution, drowning, overheating, and health impacts.

Pre-Delivery and Installation

Spa Access, Location, and Requirements

Checking access routes, clearances, choosing location, and installation requirements.

Delivery Options and Policies

Details on delivery choices, cancellation policy, and service contact procedures.

Spa Filling, Maintenance, and Chemicals

Filling and Draining Procedures

Step-by-step instructions for filling the spa and draining water using the valve.

Chemical Management and Troubleshooting

Guidance on water disinfection, pH balance, and resolving common spa issues.

Control Panel Operation and Settings

TP500 Control Panel Overview and Navigation

Introduction to the TP500 control panel, navigation, and initial setup.

Temperature, Modes, and Time Settings

Adjusting water temperature, spa modes (Ready/Rest), and setting time-of-day.

Display and Panel Configuration

Settings for display inversion, panel security, light timer, and preferences.

System Filtration and Diagnostics

Filtration Cycles and System Modes

Adjusting filtration cycles and understanding Hold/Drain modes.

Utilities, Faults, and System Messages

Accessing diagnostics, fault logs, and interpreting system messages for troubleshooting.

Maintenance Reminders and Technical Info

Routine Maintenance Reminders

Details on scheduled reminders for water chemistry, filter cleaning, and RCD testing.

Wiring Diagram and Configuration

Electrical wiring schematic and DIP switch/jumper settings for system configuration.

Service and Installation Safety Warnings

Critical safety warnings for qualified technicians regarding installation and service.

Warranty and Support

Limited Warranty Terms and Conditions

Outlines the terms, conditions, and limitations of the spa's limited warranty coverage.

Warranty Performance and Disclaimers

Details on claiming warranty, performance expectations, and liability disclaimers.

Canadian Spa Okanagan Specifications

General IconGeneral
Ozone GeneratorYes
Pump 22.5 HP
LightingLED
Shell MaterialAcrylic
Warranty5 years

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