14
CD-R Printing Errors Displayed in Macintosh
Problem Possible Cause Try This
Macintosh
“Error No: 1001”
CD-R tray or CD-R/
DVD-R not in place
Correctly attach the CD-R tray or load CD-R/DVD-R, and
press the RESUME/CANCEL button.
Macintosh
“Error No: 1001”
CD-R/DVD-R not
recognized correctly
Some CD-Rs/DVD-Rs are not recognized correctly. If this
happens, click Detects a printable disc on the CD-R tray at
Custom Setting on BJ Printer Utility to clear the check
box, and print.
When printing is over, select the Detects a printable disc on
the CD-R tray check box.
If the check box is cleared, printing may begin without the
CD-R/DVD-R loaded. Selecting the check box prevents the
CD-R tray from getting dirty.
Macintosh
“Error No: 1002”
CD-R tray not in place Correctly place the CD-R/DVD-R on the CD-R tray, and
attach the CD-R tray again, and then press the RESUME/
CANCEL button.
Macintosh
“Error No: 1302”
CD-R tray jammed Follow the procedure below to insert the CD-R tray again.
Do not remove the CD-R tray feeder. Otherwise, the CD-
R tray can no longer be pulled out.
1. Gently pull out the CD-R tray.
If the CD-R tray cannot be pulled out, press the POWER
button to turn the printer OFF then turn the printer back
ON again. The CD-R tray will automatically be ejected.
2. Place the CD-R tray again, and press the RESUME/
CANCEL button.
Macintosh
“Error No: 1850”
CD-R tray feeder not
attached correctly
Attach the CD-R tray feeder correctly, and press the
RESUME/CANCEL button.
Macintosh
“Error No: 1851”
CR-R tray feeder
loaded/removed
during printing
Remove the CD-R tray feeder, click the RESUME/
CANCEL button, and then try printing again.
See “Removing the CD-R Tray Feeder and CD-R Tray” on
page 5
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