Canon imagePRESS C800/C700 Service Guide
Figure 5 – e-Support: Flat-Rate Program
4. Warranty Parts for Repair
The APRFs (Authorized Parts Repair Facilities) are authorized by Canon
USA to repair circuit boards for various Canon products. The APRF
program is designed to help your dealership reduce service costs by
having circuit boards repaired instead of purchasing brand new boards.
Each circuit board is live tested and updated to the latest firmware
version prior to returning it to your dealership.
Parts specified on the Canon USA Repairable Parts List must be prepaid
and shipped directly to one of the following Authorized Parts Repair
Facilities. Log on to the Canon USA e-Support Center Web Site to view
the Canon USA Repairable Parts List. Go to the Warranty tab, Part
Repair Facilities, Repairable Parts List. See Figure 6 for details.
Canon imagePRESS C800/C700 Service Guide October 2014
Revision 2 Page 80
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