Canon MG6800 Series User Manual

Cloud Troubleshooting
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.
• If printing does not start even after you wait awhile, go to the printer's home screen, and select
Setup -> Web service inquiry.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.
Note
• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.
• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.
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Canon MG6800 Series Specifications

General

Print Technology	Inkjet
Max Print Resolution	4800 x 1200 dpi
Functions	Print, Copy, Scan
Display	3.0-inch LCD
Two Sided Printing	Yes
Scanner Type	Flatbed
Scanner Resolution (Optical)	1200 x 2400 dpi
Card Reader	No
Connectivity	Ethernet, USB
Compatible Ink Cartridges	PGI-570, CLI-571
Print Speed (Black)	15.0 ipm
Print Speed (Color)	9.7 ipm
Multiple Copy	Up to 99 copies
Mobile Printing	Canon PRINT app, Apple AirPrint, Google Cloud Print
Paper Types	Plain Paper, Photo Paper Plus Glossy II, Photo Paper Plus Semi-gloss, Glossy Photo Paper, Matte Photo Paper
Paper Sizes	A4, A5, B5, Letter, Legal, Envelopes (DL, COM10)
Dimensions (W x D x H)	18.0 x 14.6 x 5.9 inches
Weight	14 lbs