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Canon MX920 series User Manual

Canon MX920 series
267 pages
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MX920 series
Online Manual
Troubleshooting
English

Table of Contents

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Canon MX920 series Specifications

General IconGeneral
FunctionsPrint, Copy, Scan, Fax
Print TechnologyInkjet
Print ResolutionUp to 9600 x 2400 dpi
Print Speed (Black)Approx. 15.0 ipm
Print Speed (Color)Approx. 10.0 ipm
ConnectivityUSB, Ethernet, Wi-Fi
Scanner TypeFlatbed, ADF
ADF Capacity35 sheets
Fax Modem Speed33.6 kbps
TypeAll-in-One Printer
Photo Print SpeedApprox. 21 seconds (4" x 6" borderless photo)
Scanner Resolution2400 x 4800 dpi
Fax TypeSuper G3 Color Fax
Fax Resolution300 x 300 dpi
Mobile PrintingAirPrint, Google Cloud Print
Display3.0" LCD
Paper Input250 sheets
Paper SizeA4, A5, B5, LTR, LGL, 4" x 6", 5" x 7", 8" x 10", Envelopes (DL, COM10)
Compatible InkCLI-251 (Cyan, Magenta, Yellow, Black), PGI-250 (Pigment Black)

Summary

Troubleshooting

The Machine Cannot Be Powered On

Steps to resolve when the printer does not power on.

Printing Does Not Start

Troubleshooting steps for when printing fails to initiate.

Print Results Not Satisfactory

Addressing issues with print quality like streaks or uneven colors.

Paper Does Not Feed Properly/"No Paper" Error Occurs

Solutions for paper feed errors and 'No Paper' messages.

Ink Is Not Ejected

Steps to resolve issues where ink is not being ejected.

Paper Jams

Procedures for clearing paper jams.

If an Error Occurs

General guidance for handling error messages.

Problems Sending Faxes

Troubleshooting steps for issues with sending faxes.

Problems Receiving Faxes

Troubleshooting steps for issues with receiving faxes.

Cannot Print on the Disc Label

Solutions for problems printing on disc labels.

Problems with Network Communication

Troubleshooting network connectivity issues with the printer.

Problems with Printing

Common issues encountered during the printing process.

Problems with Printing Quality

Diagnosing and fixing print quality defects.

Problems with Scanning

Troubleshooting common scanning problems.

Problems with the Machine

General troubleshooting for machine operation issues.

Problems with Installation/Downloading

Solutions for issues during software installation or downloads.

About Errors/Messages Displayed

Information on understanding and resolving error and message codes.

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