Canon TS3129 - Scanning Problems

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Scanning Problems

Scanner Does Not Work

Scanner Driver Does Not Start

239

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Table of Contents2
Using Online Manual8
Symbols Used in this Document9
Touch-Enabled Device Users (Windows)10
Trademarks and Licenses11
Basic Operation22
Printing Photos from a Computer23
Printing Photos from a Smartphone/Tablet28
Copying31
Network35
Restrictions37
Network Connection Tips39
Default Network Settings40
Another Printer Found with same Name41
Connecting to Another Computer Via Lan/Changing from USB to LAN Connection42
Printing Network Settings43
Changing Wireless LAN Connection Method47
Handling Paper, Originals, FINE Cartridges, Etc48
Loading Paper49
Loading Plain Paper / Photo Paper50
Loading Originals55
Loading Originals on the Platen Glass56
Supported Originals58
Replacing a FINE Cartridge59
Replacing a FINE Cartridge60
Checking the Ink Status with the Ink Lamps on the Operation Panel66
Ink Tips67
Maintenance68
If Printing Is Faint or Uneven69
Maintenance Procedure70
Printing the Nozzle Check Pattern73
Examining the Nozzle Check Pattern74
Cleaning the Print Head75
Deep Print Head Cleaning76
Aligning the Print Head77
Performing Maintenance Functions from Your Computer (Mac OS)80
Opening Remote UI for Maintenance81
Cleaning the Print Heads82
Adjusting Print Head Position84
Checking Ink Status from Your Computer85
Cleaning86
Cleaning Paper Feed Rollers87
Cleaning Inside the Printer (Bottom Plate Cleaning)89
Overview91
Safety92
Safety Precautions93
Regulatory Information94
Weee (Eu&Eea)97
Handling Precautions107
Legal Restrictions on Scanning/Copying108
Printer Handling Precautions109
Transporting Your Printer110
When Repairing, Lending, or Disposing of the Printer111
Keeping Print Quality High112
Main Components and Their Use113
Main Components114
Front View115
Rear View117
Inside View118
Operation Panel119
Power Supply121
Confirming that the Power Is on122
Turning the Printer on and off123
Checking the Power Plug/Power Cord125
Unplugging the Printer126
Indication of LCD127
Changing Settings129
Changing Printer Settings from Your Computer (Mac OS)130
Managing the Printer Power131
Changing the Printer Operation Mode132
Changing Settings from Operation Panel133
Quiet Setting134
Initializing Printer Settings135
Switching/Disabling Wireless Connection Function136
Specifications137
Information about Paper141
Supported Media Types142
Paper Load Limit144
Unsupported Media Types145
Handling Paper146
Printing147
Printing from Computer148
Printing from Application Software (Airprint)149
Printing Using Airprint150
Adding Airprint Printer152
How to Open Airprint Printer Settings Screen153
Display the Printing Status Screen154
Deleting the Undesired Print Job155
Removing Airprint Printer that Is no Longer Required from List of Printers156
Printing from Smartphone/Tablet157
Printing from Ios Device (Airprint)158
Printing/Scanning with Wireless Direct162
Paper Settings164
Copying167
Making Copies on Plain Paper168
Copying on Photo Paper170
Scanning172
Scanning from Computer (Airprint)173
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)174
IJ Scan Utility Lite Features175
Scanning Easily (Auto Scan)177
Scanning Documents and Photos179
Scanning Tips180
Positioning Originals (Scanning from Computer)181
Scanning Using Smartphone/Tablet184
Frequently Asked Questions185
Network Settings and Common Problems187
Network Communication Problems189
Cannot Find Printer on Network190
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)191
Checking Power Status192
Checking PC Network Connection193
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings194
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment195
Checking Printer's IP Address197
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Security Software Settings198
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings199
Cannot Proceed Beyond Printer Connection Screen200
Cannot Find Printer While Using Wireless LAN202
Network Connection Problems205
Printer Suddenly Cannot be Used206
Network Key Unknown211
Printer Cannot be Used after Replacing Wireless Router or Changing Its Settings213
Other Network Problems215
Checking Network Information216
Restoring to Factory Defaults219
Printing Problems220
Printing Does Not Start221
No Ink Comes out223
Paper Does Not Feed Properly/"No Paper" Error225
Print Results Are Unsatisfactory227
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear229
Colors Are Unclear232
Lines Are Misaligned234
Paper Is Smudged / Printed Surface Is Scratched235
Scanning Problems (Mac OS)238
Scanning Problems239
Scanner Does Not Work240
Scanner Driver Does Not Start241
Mechanical Problems242
Power Does Not Come on243
Power Shuts off by Itself244
USB Connection Problems245
Cannot Communicate with Printer Via USB246
Installation and Download Problems247
Cannot Install MP Drivers (Windows)248
Updating MP Drivers in Network Environment (Windows)250
Errors and Messages251
An Error Occurs252
Message (Support Code) Appears259
List of Support Code for Error265
List of Support Code for Error (Paper Jams)267
Paper Is Jammed Inside Printer269

Canon TS3129 - Scanning Problems

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