Canon TS8020 - Printing Problems

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Printing Problems

Printing Does Not Start

No Ink Comes Out

Paper Does Not Feed Properly/"No Paper" Error

Cannot Print on Disc Label

Print Results Are Unsatisfactory

367

Main Page

Table of Contents2
Using this Online Manual10
Trademarks and Licenses11
Basic Operation20
Printing Photos from a Computer21
Copying26
Printing Photos30
Printing a Disc Label from a Computer33
Copying a Disc Label38
Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, Etc42
Loading Paper43
Paper Sources44
Loading Paper in the Rear Tray45
Loading Paper in the Cassette49
Loading Envelopes53
Placing a Printable Disc57
Cautions When Printing on a Printable Disc58
Before Placing a Printable Disc59
Placing a Printable Disc60
Removing a Printable Disc62
Loading Originals63
Loading Originals on the Platen Glass64
Loading Based on Use66
Supported Originals69
How to Detach / Attach the Document Cover70
Inserting the Memory Card72
Before Inserting the Memory Card73
Inserting the Memory Card75
Removing the Memory Card77
Replacing Ink Tanks78
Replacing Ink Tanks79
Checking Ink Status on the Touch Screen84
Checking the Ink Status with the Ink Lamps85
Maintenance87
If Printing Is Faint or Uneven88
Maintenance Procedure89
Printing the Nozzle Check Pattern92
Examining the Nozzle Check Pattern94
Cleaning the Print Head96
Deep Print Head Cleaning98
Aligning the Print Head100
Checking Ink Status from Your Computer103
Cleaning104
Cleaning Paper Feed Rollers105
Cleaning Inside the Printer (Bottom Plate Cleaning)107
Overview109
Safety111
Safety Precautions112
Regulatory Information113
Weee (Eu&Eea)115
Main Components and Their Use125
Main Components126
Front View127
Rear View130
Inside View131
Operation Panel132
Power Supply133
Confirming that the Power Is on134
Turning the Printer on and off135
Checking the Power Plug/Power Cord137
Unplugging the Printer138
Using the Operation Panel139
Changing Settings144
Changing Printer Settings from Your Computer (Mac OS)145
Registering a Changed Printing Profile146
Managing the Printer Power148
Changing the Printer Operation Mode150
Changing Settings from Operation Panel152
Changing Settings from Operation Panel153
Setting Items on Operation Panel155
Print Settings156
LAN Settings158
Device User Settings163
Language Selection165
Firmware Update166
Feed Settings167
Reset Setting168
System Information169
ECO Settings170
Network Connection172
Network Connection Tips173
Default Network Settings174
Another Printer Found with same Name176
Connecting to Another Computer Via Lan/Changing from USB to LAN Connection177
Printing Network Settings178
Changing Wireless LAN Connection Method182
Ensuring Optimal Printing Results183
Transporting Your Printer184
Legal Restrictions on Scanning/Copying185
Specifications186
Information about Paper190
Supported Media Types191
Paper Load Limit194
Unsupported Media Types196
Handling Paper197
Printing from Computer198
Printing from Application Software (Mac os Printer Driver)199
Basic Printing Setup200
Paper Settings on the Printer Driver and the Printer (Media Type)205
Paper Settings on the Printer Driver and the Printer (Paper Size)206
Various Printing Methods207
Setting the Number of Copies and Printing Order208
Execute Borderless Printing210
Scaled Printing213
Page Layout Printing214
Duplex Printing216
Setting up Envelope Printing219
Printing on Postcards220
Setting the Print Quality Level (Custom)221
Overview of the Printer Driver222
Canon IJ Printer Driver223
How to Open the Printer Driver Setup Window224
Page Setup Dialog225
Print Dialog226
Canon IJ Printer Utility2228
Display the Printing Status Screen229
Instructions for Use (Printer Driver)230
Installing Printer Driver231
Printing Directly from Smartphone/Tablet232
Using Printer with Wireless Direct233
Printing Photo Data238
Printing Photographs Saved on Memory Card239
Setting Items for Photo Printing Using Operation Panel245
Disc Label Printing248
Copying Label Side of Disc249
Printing Photo from Memory Card Onto Disc Label252
Paper Settings255
Making Copies260
Setting Items for Copying264
Scanning from Computer (Mac OS)267
Scanning Using Scanner Driver (ICA Driver)268
Using IJ Scan Utility269
What Is IJ Scan Utility (Scanner Software)270
Starting IJ Scan Utility272
Using Auto Scan Function273
IJ Scan Utility Screens274
Using Scanner Driver (ICA Driver)296
Image Corrections and Color Adjustments297
General Notes (Scanner Driver)301
Updating the Scanner Driver302
Scanning Using Airprint306
Using IJ Scan Utility Lite307
What Is IJ Scan Utility Lite (Scanner Software)308
Starting IJ Scan Utility Lite310
Scanning Documents and Photos311
IJ Scan Utility Lite Screens312
Scanning Tips317
Positioning Originals (Scanning from Computer)318
Network Scan Settings320
Scanning from Operation Panel322
Forwarding Scanned Data to Computer Using Operation Panel323
Setting Items for Scanning Using Operation Panel328
Frequently Asked Questions330
Network Settings and Common Problems332
Connecting the Printer to a Network334
Restrictions336
Network Communication Problems338
Cannot Find Printer on Network339
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows)340
Checking Power Status341
Checking PC Network Connection342
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings343
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment344
Checking Printer's IP Address346
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Security Software Settings347
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings348
Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen349
Cannot Find Printer While Using Wireless LAN351
Network Connection Problems353
Printer Suddenly Cannot be Used354
Network Key Unknown358
Printer Cannot be Used after Replacing Wireless Router or Changing Its Settings360
Other Network Problems362
Checking Network Information363
Restoring to Factory Defaults366
Printing Problems367
Printing Does Not Start368
No Ink Comes out371
Paper Does Not Feed Properly/"No Paper" Error372
Cannot Print on the Disc Label375
Print Results Are Unsatisfactory377
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear379
Lines Are Misaligned382
Paper Is Smudged / Printed Surface Is Scratched383
Vertical Line Next to Image387
Scanning Problems (Mac OS)388
Scanning Problems389
Scanner Does Not Work390
Scanner Driver Does Not Start391
IJ Scan Utility Lite Error Messages392
Mechanical Problems394
Power Does Not Come on395
Power Shuts off by Itself396
USB Connection Problems397
Cannot Communicate with Printer Via USB398
Installation and Download Problems399
Cannot Install MP Drivers400
Updating MP Drivers in Network Environment (Windows)402
Errors and Messages403
An Error Occurs404
Message Appears406
List of Support Code for Error413
List of Support Code for Error (Paper Jams)415
Paper Is Jammed Inside Printer428
5B00451

Canon TS8020 - Printing Problems

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