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Canon VB-H710F - User Manual

Canon VB-H710F
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VB-H710F FULL HD FIXED IP SECURITY CAMERA
PROFESSIONAL PRODUCTS
Financial Institutions
Industrial Plants and Utilities
Military and Government Agencies
Airports and Transportation Centers
Casino/Gaming Industry
Commercial Offices/Retail Locations
Versatile Full HD Performance
Recommended For:
Featuring a distinctive rectangular housing, the VB-H710F Full HD Fixed IP Security
Camera is equipped with a built-in Genuine Canon wide-angle 3x optical zoom
lens with an ultra-wide 112.6º angle of view. A built-in motorized focus and
zoom function enables users to adjust those settings at any time from any
Internet-connected PC, which is a major benefit for inaccessible and/or
large-scale installations. Integrating an advanced 16:9 CMOS sensor,
DV III image processor, and the new Canon NET II
network video processor for full 1920 x 1080 HD up to 30 fps in both
H.264 and M-JPEG, the VB-H710F also provides ONVIF (Open Network
Video Interface Forum) Profile S conformance for compatibility with other
ONVIF-compliant third-party devices. The VB-H710F is also equipped
with On-board Video Analytics including Moving Object Detection,
Removed Object Detection, Abandoned Object Detection, Camera
Tampering Detection, Volume Level Detection, and a new Passing (or
“tripwire”) Detection. A Digital PTZ feature enables users to digitally “zoom”
in and crop-out up to five portions of the image. The VB-H710F can then
digitally encode and transmit just those cropped areas, which can be viewed
in a pre-set tour, in essence providing this fixed camera with PTZ capabilities.
Key Features
Full HD CMOS Sensor
Genuine Canon 112.6º Wide Angle Lens
Brilliant Low-Light Performance
On-Board Video Analytics
ONVIF Profile S Conformant
Canon’s Unique Remote Adjustment Function
(zoom and focus only)
DV III image processor
NET II network video processor
transmits H.264 and M-JPEG simultaneously
at 1920 x 1080 up to 30 fps

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Questions and Answers

  • M
    Michael MendezSep 2, 2025
    Why the Canon VB-H710F Security Camera cannot be controlled?
    • R
      rhodeskyleSep 2, 2025
      If you're unable to control the Canon Security Camera, note that connecting to the Admin Viewer as an administrator gives you exclusive control privileges. If you're connected as an Authorized User, you'll need the administrator to release camera control.
  • M
    Melanie YatesAug 31, 2025
    What to do if data cannot be uploaded from Canon VB-H710F Security Camera?
    • A
      Allison WoodAug 31, 2025
      If data cannot be uploaded from your Canon Security Camera, check the following: * Verify the upload destination in the [Upload] menu and the upload operation upon event in the [Event] menu are correctly set. * Run a test from the [Upload] menu to check the currently set upload destination. * Check [View Logs] in the [Maintenance] menu or server logs for detailed operating environment information. * For server settings, contact your System Administrator.
  • L
    Lori ColemanAug 29, 2025
    Why is there no audio from my Canon VB-H710F Security Camera?
    • M
      Mr. Andrew KingAug 29, 2025
      If there is no audio from your Canon Security Camera, check the camera's audio server settings and the sound and audio device settings on your PC. If using Admin Viewer with administrator authorities, confirm the camera isn't connected to RM Viewer or another viewer where the administrator is using audio. Also, in VB Viewer, audio requires the Canon Network Camera Audio Receiver 3.0 add-on to be installed.
  • R
    Rebecca GonzalezAug 27, 2025
    What to do if Canon Security Camera viewer gets disconnected?
    • A
      Allison AllenAug 27, 2025
      If the viewer keeps disconnecting from your Canon Security Camera, try the following: * Check the network and PC for any abnormalities. * Reboot the PC and try connecting again.
  • B
    brandy14Aug 26, 2025
    Why is video not displayed on my Canon VB-H710F?
    • L
      Laura PerezAug 26, 2025
      If video from your Canon Security Camera isn't displaying: * To improve video quality, consider adjusting the video size, quality, and frame rate settings. * Note that the camera can only be accessed by up to 30 viewers simultaneously. If this limit is exceeded, video display will be blocked and a message will appear.
  • R
    rmullenAug 25, 2025
    Why is the top page of my Canon VB-H710F not displayed?
    • R
      Richard ThompsonAug 25, 2025
      If the top page of your Canon Security Camera isn't displaying, check these items: * Make sure the LAN cable is correctly connected. * Verify the network settings are correctly configured, specifically the IP address, subnet mask, and default gateway address are within the supported ranges. * If you changed the IP address, reboot the camera for the new address to take effect. * Confirm that you've entered the correct URI (camera IP address) in your web browser.
  • J
    John TuckerAug 22, 2025
    What to do if Canon VB-H710F Security Camera does not start?
    • M
      max26Aug 23, 2025
      If your Canon Security Camera isn't starting, check the following: * If you're using a PoE HUB, ensure the LAN cable is correctly connected. * If using an AC adapter (sold separately), verify it's properly connected. * Try turning the camera off and then on again.

Canon VB-H710F Specifications

General IconGeneral
Max Resolution1920 x 1080
Frame RateUp to 30 fps
Effective PixelsApprox. 2.1MP
AudioYes
Audio Input/OutputInput: Monaural, Output: Monaural
Video CompressionH.264, M-JPEG
Network InterfaceRJ-45 (10Base-T/100Base-TX)
ProtocolsHTTP, HTTPS, TCP/IP, UDP, ARP, ICMP, DHCP, DNS, DDNS, FTP, SMTP, RTP, RTSP, RTCP, SNMP
SecurityIP address filtering, HTTPS encryption
Power SupplyPoE (IEEE 802.3af)
Operating Temperature-10°C - +50°C (14°F - 122°F)
Day/NightYes, IR cut filter
Operating Humidity20% - 80% (non-condensing)

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