Caple CM465SS - Page 39

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Please keep this instruction manual for future reference Instruction manual CM465 / CM465SS / CM465GM
FAULT CAUSE SOLUTION
The machine does not
switch on when the on/
stand by button is pressed
The main switch on the right side of
the appliance is not switched on or
the mains plug is not plugged in.
Check that the main switch is in the ‘ON’
position and that the power lead is plugged in
the socket properly.
The brewing unit cannot be
taken out for cleaning.
The coffee machine is switched on.
The brewing unit can only be removed
when the machine is switched off.
Switch the appliance off and remove the
brewing unit (see “Cleaning the brewing unit”).
IMPORTANT: The brewing unit can only be
taken out when the appliance is switched off. If
you try to take out the brewing unit whilst the
coffee machine is switched on, this could be
seriously damaged.
Water comes out of the
spouts instead of coffee.
Too much preground coffee was
inserted.
Remove the brewing unit and carefully clean the
inside of the machine (see “Cleaning the coffee
machine” and “Cleaning the brewing unit”).
Repeat the process using a maximum of 2 level
measuring spoons of ground coffee.
Ground coffee was used
(instead of coffee beans)
and the machine will not
dispense any coffee.
Preground coffee was inserted whilst
the machine was switched off.
Remove the brewing unit and carefully clean
the inside of the machine (see “Cleaning the
coffee machine” and “Cleaning the brewing
unit”). Repeat the process with the machine
switched on.
Coffee does not come out
of the spouts on the coffee
dispenser but out of the
service door at the side.
The holes on the coffee dispenser are
blocked with dried on coffee.
Remove the dried on coffee with a needle (see
“Cleaning the coffee machine”).
The swing drawer on the inside of
the service hatch is blocked and will
not move.
Carefully clean the swing drawer, particularly
in the area around the hinges so that these
continue to move.
Milk is frothed up too much
or too little.
Wrong setting of the slider on the lid
of the milk container.
You can set the amount of froth on the
milk to any level using the slider on the
lid: ‘CAPPUCCINO’ (very frothy milk) or
‘CAFFELATTE’ (not so frothy milk).
If the milk is not frothy enough, the
milk container may not be correctly
in place.
Put the milk container correctly in place.
If the above table has not solved the problem please contact Caple Service by phone on
0117 938 7420 or by email service@caple.co.uk