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KeySafe Lock
PROBLEM CAUSE REMEDY
Cannot open the KeySafe Lock with
ORIGINAL code.
(Note: these KeySafes are a mechanical device
that DO NOT fail. Please check with ALL users
to see if they have activated the change lever
at Rear of Lock.)
• Someone who knew your PIN number has
moved the lever on the back of your KeySafe
Lock and has possibly changed your PIN
number. Either by accident or intentionally.
• The lock has 9,999 possible combinations.
• There is no remedy for this.
The KeySafe Lock will need to
be replaced.
• Patience is required. The KeySafe lock
will need to be taken out of service
and replaced.
Order on line:
Australia www.carealert.com.au
New Zealand www.carealert.co.nz
GENUINE FAULTS Our products come to you with the highest quality control checks possible. However, if you have carefully followed all procedures outlined in this instruction
manual including ANY assistance that our diagnostic website oers (above) and you still believe there is a fault with your product, then please return it to our postal address
below, with an explanatory note detailing the fault you experienced and we will thoroughly test your unit. If your unit is found to be faulty and is under warranty we will replace
it with a new unit and dispatch it to you within 14 days of receipt of your returned unit. CareAlert, PO Box 100, Surrey Downs 5126, South Australia.
Forgotten my PIN Number for the
KeySafe Lock
• OOPS
Happens to the best of us
• Play the message you originally
recorded on your SmartDialler to
listen to what your PIN number is.
* Refer to Quick guide page
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