14
LEGEND
Table 4 — Humidi-MiZer Troubleshooting 
PROBLEM  CAUSE  REMEDY
Subcooling Reheat Mode Will 
Not Activate
General cooling mode problem  See Cooling Service Troubleshooting (Table 5).
No dehumidification demand  See No Dehumidification Demand, below.
CRC relay operation  See CRC Relay Operation, below.
Circuit RLV, CLV or LDV valve problem  See CLV, RLV or LDV Valve Operation, below.
Hot Gas Reheat Mode Will Not
Activate
General cooling mode problem  See Cooling Service Troubleshooting (Table 5).
No dehumidification demand  See No Dehumidification Demand, below.
CRC relay operation  See CRC Relay Operation, below.
Circuit RLV, CLV or LDV valve problem  See CLV, RLV or LDV Valve Operation, below.
Circuit RDV valve is not open  See RDV Valve Operation, below.
Outdoor temperature too low Check the LTLO is functioning properly.
No Dehumidification Demand
Relative humidity setpoint too low — Humidistat  Check/reduce setting on accessory humidistat.
Relative humidity setpoint too low — RH sensor
On units with DDC, verify the RH sensor is reading properly and 
that the setpoint is set properly. 
No humidity signal  Check wiring. Check humidistat or humidity sensor.
CRC Relay Operation
No 24V signal to input terminals
Check the dedicated Humidi-MiZer transformer for voltage or 
tripped circuit breaker.
Check wiring.
Check transformer and circuit breaker.
No power to output terminals  Check wiring.
Relay outputs do not change state  Replace faulty relay.
RLV, CLV or LDV Valve
Operation
No 24V signal to input terminals
Check CRC Relay Operation.
Check wiring.
Check transformer and circuit beaker or fuses.
Solenoid coil burnout
Check continuous over-voltage is less than 10%.
Check under-voltage is less than 15%.
Check for missing coil assembly parts.
Check for damaged valve enclosing tube.
Stuck valve  Replace valve. Replace filter drier.
RDV Valve Operation
(NOTE: Normally Closed 
When De-energized)
No 24V signal to input terminals
Check RDV relay operation.
Check wiring.
Check transformer and circuit breaker or fuses.
Solenoid coil burnout
Check continuous over-voltage is less than 10%.
Check under-voltage is less than 15%.
Check for missing coil assembly parts.
Check for damaged valve enclosing tube.
Stuck valve  Replace valve. Replace filter drier.
Low Latent Capacity in 
Subcooling or Hot Gas 
Reheat Modes 
CLV valve open or leaking  See CLV Valve Operation, above.
Low Sensible Capacity in 
Normal Cool or Subcooling 
Reheat Modes
RDV valve open or leaking  See RDV Valve Operation, above.
Low Suction Pressure and 
High Superheat During 
Normal Cool Mode
General cooling mode problem  See Cooling Service Troubleshooting (Table 5).
RDV valve open or leaking  See RDV Valve Operation, above.
Low Suction Pressure and 
High Discharge Pressure
General cooling mode problem  See Cooling Service Troubleshooting (Table 5).
Both RLV and CLV valves closed  See RLV and CLV Valve Operation, above.
RDV Valve Cycling On/Off 
Hot Gas Reheat mode low suction pressure 
limit
Normal Operation During Mixed Circuit Subcooling and Hot Gas 
Reheat Modes at Lower Outdoor Temperatures.
Circuit B Will Not Operate 
With Circuit A Off
Normal operation. Motormaster outdoor fan 
control requires operation of circuit A. 
None
CRC  —  Cooling/Reheat Control
CLV  —  Cooling Liquid Valve
RLV  —  Reheat Liquid Valve
RH  —  Relative Humidity
RDV  —  Reheat Discharge Valve