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10. ERROR CODE LIST
10-1. Error messages
When an error occurs on a QT-2100 terminal, a buzzer sounds and the appropriate error message
appears on the main display, indicating what action to take.
The following table lists the error messages and describes the action to take.
Prompt message Meaning
Operation mistake Operation error
E001 Wrong Mode. Check tracking (Open mode error)
E003 Wrong operator. Error clerk/Error clerk in CHK tracking
E005 Insufficient memory. Memory allocation over
E011 Close the drawer. Drawer compulsory
E016 Change back to REG mode. Prohibit plural operation in RF mode
E017 Enter Check/TBL number. Check#compulsory
E018 Enter Table No. Table# compulsory
E019 Enter Number of covers. Cover compulsory
E020 Enter Seat number. Seat number compulsory
E023 Stock running short. Alarm when any item drops below its programmed minimum
stock quantity during registration.
E024 No stock is available. Error when actual stock value for a registration items is a
negative value.
E026 Stay down compulsory ERR. Stay down compulsory
Enter Item(s).
E028 Not found PLU or C/D is Scanning PLU is not found or OBR code is mismatched.
mismatch.
E029 No registration is possible Attempted registration whilst pallial tender operation is being
while you are in the tender done.
operation.
E031 Press ST key before ST compulsory
Finalization.
E033 Enter tendered amount Amount tender compulsory
E035 Change amount exceeds Change amount exceeds the limit.
the limit.
E036 Remove money from the Contents of the drawer exceed the programmed limit
drawer. –Sentinel function.
E037 Digit or Amount Limitation H.D L., H.A.L.O error
Over
E038 Perform Money Declaration Money declaration compulsory
E040 Issue Guest Receipt . Guest receipt compulsory
E041 Print Validation. Validation compulsory
E044 Print Cheque. CHK-PRT compulsory
E045 Print Check-Endorsement CHK-END compulsory
E046 REG Buffer Full. Registration buffer full
Please Finalize or NB.
E047 Print bill. Slip compulsory
E048 Insert Slip Paper and retry. Alarm when no paper is inserted in the Slip.
E049 CHECK memory full CHK tracking index full/near end
E050 Detail memory full. CHK tracking memory full/near end
E051 CHK/TBL No. is occupied. Attempt is made to use the New Check key to open a
new check using a number that is already used for an
existing check tracking memory.
E052 CHK/TBL No. is busy. Attempt to use the same check number whilst the
specified number is being used in the other terminal.
E053 CHK/TBL No. is not opened. CHK# not found
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