IV. TROUBLESHOOTING
Check that the appliance is switched on.
Check that there has not been a power cut.
Check that the plug is not faulty.
Check that the fuse has not blown.
Check that the voltage is correct for the appliance.
Are there any faults with the socket ? For this purpose, try the plug of your appliance
by connecting it to a socket which you are sure is working.
Temperature inside the
appliance is too warm.
The temperature controls are set too warm. Set the temperature controls to a
cooler setting and allow several hours for the temperature to stabilise.
The door is being kept open too long or is being opened too frequently, which is
allowing warm air to enter the appliance.
The door is not closed completely.
The door gasket is not sealing correctly.
The appliance has recently been disconnected from the mains supply; it will take at
least four hours for it to get down to temperature again.
Temperature inside the
appliance is too cold
The temperature controls are set too cold. Set the temperature controls to a warmer
setting and allow several hours for the temperature to stabilise.
Lower zone temperature
is the same or higher
than the upper zone
The temperature setting of the lower zone must always be the same or higher than
that in the upper zone. For optimal performance the temperature setting of the 2
zones should differ by at least 4°C
Check to ensure that the appliance is on a level surface.
The appliance is touching the back wall behind it.
Reposition the appliance and move it from the wall.
If vibration continues to occur, then turn off the appliance and unplug it from your
mains supply. Then contact the Customer Care Department for assistance.
Moisture is forming on
the inside of the
appliance.
The door is slightly open. The door is slightly open, causing cold air from inside the
appliance to meet warm, moist air from the outside.
The door is being kept open too long or is being opened too frequently. Open the
door less often.
The door is not sealed properly.
The inner surfaces of the
appliance are wet
Caused by condensation - dry the inside of the appliance.
The outer surfaces of the
appliance are wet
Caused by condensation - dry the outer of the appliance carefully.
Check all the drink that is in the cooler is in date and correctly packaged. If it isn’t
then it should be removed immediately or repackaged.
Check for spillages on each shelf and rack. Spillages that have not been cleaned
and have been left can cause smells and unwanted odours.
The door(s) do not close
properly
Ensure there are no obstructions preventing door closure.
Check the door compartments and shelves are correctly in place.
Check the door seal is not warped or torn.
Check the appliance is level.
Moisture is forming on
the inside of the
appliance.
The door is slightly open.
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