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Chamberlain WD962KEV User Manual

Chamberlain WD962KEV
48 pages
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Model Number:
Serial Number:
Date of Purchase:
CONTENTS
Preparation . . . . . . . . . . . . . . . .2-5
Assembly . . . . . . . . . . . . . . . . 6-10
Installation . . . . . . . . . . . . . . 11-20
Install the Door Control. . . . . . 21-23
Install the Protector System
®
. . 23-26
Power. . . . . . . . . . . . . . . . . . 27-28
Adjustments . . . . . . . . . . . . . 29-31
Battery Backup. . . . . . . . . . . . 32-33
Operation . . . . . . . . . . . . . . . . . 34
Features . . . . . . . . . . . . . . . . . . 35
Door Control . . . . . . . . . . . . . 36-38
Remote Control . . . . . . . . . . . 39-40
To Erase the Memory . . . . . . . . . 40
To Open the Door Manually . . . . . 41
Maintenance . . . . . . . . . . . . . . . 42
Troubleshooting. . . . . . . . . . . 43-44
Repair Parts . . . . . . . . . . . . . 45-46
Accessories. . . . . . . . . . . . . . . . 47
Warranty. . . . . . . . . . . . . . . . . . 48
Belt Drive Battery Backup Garage Door Opener
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
®
is connected and properly
aligned.
Periodic checks of the garage door opener are required to ensure safe operation.
The model number label is located on the left side panel of your garage door opener.
This garage door opener is compatible with MyQ and Security
2.0™ accessories.
DO NOT enable the Timer-to-Close feature if you are installing the garage door opener
on a one-piece door. The Timer-to-Close is to be used ONLY with sectional doors.
www.chamberlain.com
.
Write down the following information for
future reference:
Models
HD920EV • 349544 • WD962KEV • WD962KPEV
FOR RESIDENTIAL USE ONLY
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Chamberlain WD962KEV Specifications

General IconGeneral
ModelWD962KEV
Max Door Height7 feet
Smart TechnologyMyQ Technology
Battery BackupYes
ConnectivityWi-Fi
Drive TypeBelt Drive
Horsepower1/2 HP
Safety FeaturesSafety sensors
LightingLED
SecuritySecurity+ 2.0 Rolling Code
Operating Voltage120V AC
WarrantyLifetime Motor and Drive, 5-Year Parts

Summary

Preparation

Safety Symbol and Signal Word Review

Explains safety symbols and signal words used in the manual for user safety and hazard identification.

Check the Door

Details checks for door balance, binding, sticking, and seal to ensure safe opener operation.

Additional Items You May Need

Lists additional items that may be needed for installation, such as wood, brackets, or reinforcement.

Tools Needed

Illustrates and lists the tools required for the installation process.

Carton Inventory

Lists and illustrates all parts included in the garage door opener carton for assembly and installation.

Assembly Hardware

Lists and describes hardware components required for the assembly of the garage door opener.

Installation Hardware

Lists and describes hardware components required for the installation of the garage door opener.

Door Control Hardware

Lists and describes hardware components required for the installation of the door control unit.

Assembly

Assemble the Rail and Trolley

Guides users through assembling the rail and trolley components of the garage door opener.

Fasten the Rail to the Garage Door Opener

Provides instructions on how to securely attach the assembled rail to the garage door opener unit.

Install the Pulley

Details the process of installing the pulley onto the front rail of the garage door opener assembly.

Install the Belt

Guides users on how to install and connect the drive belt to the trolley and sprocket.

Tighten the Belt and Install the Sprocket Cover

Instructs on how to properly tension the belt and install the protective sprocket cover.

Installation

Read and Follow All Installation Warnings and Instructions

Emphasizes the importance of reading and adhering to all safety warnings and instructions provided.

Install Opener on Balanced Door

Stresses that the opener must be installed only on a properly balanced and lubricated garage door.

Disable Locks and Remove Ropes

Advises disabling all locks and removing ropes before installation to prevent entanglement.

Install Garage Door Opener Height

Specifies the required installation height for the garage door opener, at least 7 feet above the floor.

Install Wall-Mounted Garage Door Control

Details the proper placement of the wall-mounted door control for safe and convenient access.

Test Safety Reversal System

Outlines the procedure for testing the safety reversal system after installation is complete.

Timer-to-Close for Sectional Doors Only

Restricts the Timer-to-Close feature to be used only with sectional doors.

Determine the Header Bracket Location

Guides on how to determine the correct mounting location for the header bracket.

Install the Header Bracket

Provides instructions for installing the header bracket on the wall or ceiling.

Attach the Rail to the Header Bracket

Details how to connect the garage door opener rail to the previously installed header bracket.

Position the Garage Door Opener

Guides on how to safely position the garage door opener unit onto a ladder or support.

Hang the Garage Door Opener

Explains how to securely hang the garage door opener unit from structural supports using hanging brackets.

Install the Light Bulbs

Provides instructions for installing the light bulbs into the garage door opener unit.

Attach the Emergency Release Rope and Handle

Details how to attach the emergency release rope and handle for manual door operation.

Install the Door Bracket

Guides on installing the door bracket onto the garage door, including reinforcement needs.

Connect the Door Arm to the Trolley

Instructs on connecting the door arm sections to the trolley and door bracket.

Install the Door Control

Install the Door Control

Details the physical installation steps for mounting the door control unit on the wall.

Wire the Door Control to the Garage Door Opener

Provides instructions on wiring the door control unit to the main garage door opener unit.

Attach the Warning Labels

Guides on attaching entrapment and safety reversal test labels to the wall and door.

Install the Protector System®

Install the Safety Reversing Sensors

Explains how to install and align the safety reversing sensors for safe operation.

Wire the Safety Reversing Sensors

Provides instructions for wiring the safety reversing sensors to the garage door opener unit.

Power

Connect Power

Details the two options for connecting electrical power to the garage door opener.

Ensure the Safety Reversing Sensors are Aligned

Guides on verifying the proper alignment and functionality of the safety reversing sensors.

Ensure the Door Control is Wired Correctly

Provides steps to verify that the door control has been wired correctly to the opener.

Adjustments

Program the Travel

Explains how to program the open and close travel limits for the garage door opener.

Test the Safety Reversal System

Details how to test the safety reversal system to ensure it functions correctly upon contact.

Test the Protector System®

Outlines the procedure to test the safety reversing sensors' functionality.

Battery Backup

Install the Battery

Provides step-by-step instructions for installing the battery backup unit.

Operation

General Safety Instructions

Presents essential safety instructions to reduce the risk of severe injury or death during operation.

Features

Convenience Features

Features for enhanced convenience, including alerts, timed closing, and smart connectivity.

Safety Features

Details the safety reversing sensors that detect obstructions for safe operation.

Operational Features

Features related to energy efficiency, lighting, and operational aspects.

Using Your Garage Door Opener

Guides on how to activate and operate the garage door opener using various controls.

Battery Backup

Explains the function and operation of the battery backup system.

Door Control

Synchronize the Door Control

Instructions for synchronizing the door control to the garage door opener for activation.

Push Bar Operation

Explains how to use the push bar on the control panel to open or close the door.

Navigation Buttons (Smart Control Panel)

Details how to use navigation buttons on the Smart Control Panel for selections and programming.

Learn a Device

Describes how to program compatible remote controls, keyless entry, or MyQ™™ accessories.

Lock Feature

Explains the lock feature to prevent activation from remote controls for added security.

Timer-to-Close (TTC)

Details the Timer-to-Close feature, its settings, and usage restrictions.

Automatic Light

Explains the automatic light feature that turns on lights based on motion or sensor activation.

Timer-to-Close (TTC) Settings

Details how to set and adjust the Timer-to-Close feature intervals and activation.

Lock Feature Settings

Explains how to activate and deactivate the lock feature for security.

Light Settings

Describes how to change the duration of the garage door opener lights and control light features.

Motion Sensor Settings

Explains how to activate and deactivate the motion sensor for the opener lights.

Smart Control Panel Setup

Guides on using the Smart Control Panel screen and navigation buttons for setup and features.

Features Menu

Explains how to access and configure features like Clock Setup, TTC, Lock, and Program.

Settings Menu

Details how to adjust settings such as Temperature, Language, Light Settings, and Contrast.

Remote Control

Program Remote/Keyless Entry (Motion-Detecting Panel)

Steps to program or reprogram remote controls and keyless entry using the motion-detecting panel.

Program Remote/Keyless Entry (Smart Panel)

Steps to program or reprogram remote controls and keyless entry using the smart control panel.

Program Remote Control Using Learn Button

Instructions on how to program a remote control using the learn button on the garage door opener.

Erase Memory

Details procedures for erasing all remote control, keyless entry, and MyQ™™ device memory.

To Open the Door Manually

Disconnect the Trolley

Guides on how to disconnect the trolley from the drive mechanism for manual door operation.

Reconnect the Trolley

Explains how to reconnect the trolley after manual operation, enabling automatic control.

Maintenance

Monthly Maintenance Schedule

Lists monthly maintenance tasks for ensuring proper operation and safety of the opener.

Yearly Maintenance Schedule

Outlines annual maintenance tasks, including lubrication and battery testing.

Remote Control Battery

Provides instructions and warnings for replacing the remote control battery.

Troubleshooting

Diagnostic Codes and Symptoms

Lists diagnostic codes and corresponding symptoms for identifying opener malfunctions.

Troubleshooting Solutions

Provides solutions for common problems based on diagnostic codes and symptoms.

Common Operational Issues

Addresses common operational issues such as beeping, remote control problems, and door closing failures.

Repair Parts

Rail Assembly Parts

Lists part numbers for components related to the rail assembly.

Installation Parts

Lists part numbers for components used during the installation process.

Garage Door Opener Parts

Lists part numbers for the main garage door opener unit components.

Accessories

Installation Accessories

Accessories that aid in installation, such as extensions and mounting brackets.

Control Accessories

Various remote controls and keypads for operating the garage door opener.

MyQ™™ Compatible Accessories

Accessories that integrate with MyQ™™ technology for remote control and monitoring.

Specialized Accessories

Accessories for specific functions like parking assistance, surge protection, and battery backup.

Warranty

Contact Information

Provides contact details for installation, service, and repair part orders.

Five Year Limited Warranty

Details the five-year limited warranty for the garage door opener product.

Lifetime Motor and Belt Warranty

Outlines the lifetime limited warranty for the motor and belt components.

One Year Limited Warranty for Battery Backup

Specifies the one-year limited warranty for the battery backup system.

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