Char-Broil SmartChef User Manual

17
For additional troubleshooting please refer to the Char-Broil
SmartChef app.
Phase Problem Possible Cause Prevention/Solution
Appliance message
in app alerts
user that it is
disconnected
Appliance rebooting
or not properly
powered
1. Check t
o ensur
e the
appliance is plugged in
and pr
operly working
Usage
Appliance message
in app alerts
user that it is
disconnected
Appliance rebooting
or not properly
powered
1. Power cycle the
applianc
e, rest
art app,
and ensure you are
on the same Wi-Fi
netw
ork.
Usage
App attempts
connection to
appliance and
does not complete
connection (spinner)
Out of range or
connection not
established
1. Res
tart applic
ation
and attempt to connect
t
o existing appliance.
Usage
No connection No response during
connection
Power cycle the
appliance
General
No connection Other internet
devices connecting
but not Simple
Smoker
Power cycle the
appliance
General
No connection No response, not
completing scan
Power cycle the router/
modem. Call internet
provider if issue
persists.
General
AN 15.124440
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Char-Broil SmartChef Specifications

General

Brand	Char-Broil
Model	SmartChef
Category	Smokers
Language	English