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Checkpoint P30 - User Manual

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ElectronicArticleSurveillance
NorthAmericaUsersGuide
Copyright
C
2014.CheckpointSystems,Inc.
CheckpointSystems,Inc.
ElectronicArticleSurveillance
UsersGuide

Questions and Answers

  • B
    Brian WilkersonAug 10, 2025
    What to do if Checkpoint Security System is alarming continually?
    • K
      Kenneth PaceAug 10, 2025
      If your Checkpoint Security System is alarming continually, ensure that tagged articles and metallic objects are not within 6 feet of the antenna. Also, check for nearby cables, faulty lights, or damage to the antenna. In extreme cases, the antenna can be disabled, and a Checkpoint engineer should be called.
  • R
    Robert LivingstonAug 17, 2025
    How to fix Checkpoint P30 Security System when antenna does not alarm?
    • V
      vconnerAug 17, 2025
      If your Checkpoint Security System antenna isn't alarming when tested with labels/tags, first check if the red light is illuminated on the badge board at the base of the pedestal. Then, use the provided key to check if the system is enabled. To enable the system, turn the switch clockwise for 1 second and return to the center. The LED will blink slowly for 20 seconds and then go solid. To disable the system, turn the switch clockwise for 4 seconds, then return to the center; the LED will blink rapidly for 20 seconds before going solid. If the light is on and the system is enabled, re-test the system. If the issue persists, contact the Checkpoint Systems service desk.
  • P
    parksjefferyAug 25, 2025
    Why Checkpoint Security System is alarming intermittently?
    • C
      Christina DeleonAug 26, 2025
      If your Checkpoint Security System is alarming intermittently, try logging the time and date of each alarm to identify any patterns. Also, check that tagged articles and metallic objects are not within 6 feet of the antenna. Make sure there are no cables running nearby and that there are no faulty lights in the area. Check for any damage to the antenna. If the problem persists, call a Checkpoint engineer.
  • B
    Brittany RushSep 1, 2025
    What to do if Checkpoint Security System deactivation unit malfunctioning?
    • K
      klinecarlosSep 1, 2025
      If your Checkpoint deactivation unit is malfunctioning, verify that items are being deactivated within the specified range. Ensure the unit is switched on (a green light should be illuminated) and that all cables are securely connected. Also, make sure there are no tags in the area of deactivation. Test the deactivator with the Omni (if applicable) or using a test tag. If problems continue, call a Checkpoint engineer.

Summary

Important Information to our Users in North America

Important Information to our Users in Europe

WEEE Compliance Statement

EAS Antennas

EAS Digital Antennas

Troubleshooting guide

EVOLVE 360 RF - Pulse Listen

Troubleshooting steps for antenna not alarming when tested with labels.

System is alarming continually

Checks for articles, metallic objects, cables, and faulty lights causing constant alarms.

System is alarming intermittently

Guides on logging alarms to find patterns and checking for interference.

Deactivation unit malfunctioning

Steps to verify deactivation unit power, connections, and operation.

Hard Tag Application

Labels

Soft Label Deactivation

Omni Verifier

Deactivation

Counterpoint Intelligent Deactivator-RF (CPID-RF)

Counterpoint Intelligent Deactivator-RF (CPID-RF)

Apply User-Selected Settings

Details how to configure system settings like operation mode and receiver gain.

Troubleshooting

Provides a table of common CPID-RF problems and their solutions.

SYSTEM SETTINGS

Explains access to DIP switches and reset for system configuration.

Counterpoint ECO

Notes features not available on the ECO version of the product.

Operation Modes

Describes global system settings for deactivation, detection, or verification.

OTHER USER CONTROLS

Covers reset button, changing modes, adjusting sensitivity, LEDs, and volume.

Testing Procedures

Troubleshooting

Phantom Alarms

Explains phantom alarms and provides suggestions for troubleshooting interference.

Counterpoint Deactivation Units

Troubleshooting steps for deactivation units like OMNI and DV1000.

OMNI

Specific troubleshooting for the OMNI handheld device.

DV1000

Specific troubleshooting for the DV1000 device.

PV 2000

Possible Alarm Causes

Lists potential causes for false alarms and troubleshooting suggestions.

A Guide to Handling Alarm Activations

Checkpoint P30 Specifications

General IconGeneral
Form FactorDesktop
Concurrent Sessions250, 000
Weight1.2 kg
Operating Temperature0°C to 40°C
CompatibilityCheck Point Security Management

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