4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if
additional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features
and applications in this vehicle. Only use the features
and applications when it is safe to do so. Failure to do
so may result in an accident involving serious injury
or death.
NOTE:
○
Your vehicle may be transmitting data as autho-
rized by the subscriber.
○
Once a connection is made between the vehi-
cle’s SOS Call system and the SOS operator, the
SOS operator may be able to open a voice con-
nection with the vehicle to determine if addi-
tional assistance is needed. Once the SOS opera-
tor opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to
speak with you or other vehicle occupants and
hear sounds occurring in the vehicle. The vehi-
cle’s SOS Call system will attempt to remain con-
nected with the SOS operator until the SOS
operator terminates the connection.
5. The SOS operator may attempt to contact appropri-
ate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
•
If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from an
Emergency Services Agent. All occupants should
exit the vehicle immediately and move to a safe
location.
•
Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could pre-
vent operable network and GPS signal reception,
which can prevent your vehicle from placing an
emergency call. An operable network and GPS sig-
nal reception is required for the SOS Call system to
function properly.
•
The SOS Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the SOS Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING DURING OR
AFTER AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
•
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may
not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the SOS
and Assist buttons will continuously illuminate red.
•
The Device Screen will display the following mes-
sage “Vehicle device requires service. Please con-
tact an authorized dealer.”
•
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an autho-
rized dealer.”
WARNING!
•
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the SOS Call system immediately.
•
The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, have an authorized dealer service the Occu-
pant Restraint Control system immediately.
164 IN CASE OF EMERGENCY
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