StackPower Cabling Installation
• StackPower on MS390 supports a ring topology of upto 4 switches.
• Connect the end of the cable with a green band to either StackPower port on the first switch (see back panel diagram
to locate the StackPower ports). Align the connector correctly, and insert it into a StackPower port on the switch rear
panel.
• Connect the end of the cable with the yellow band to another switch. Hand-tighten the captive screws to secure the
StackPower cable connectors in place.
• StackPower feature doesn't need any dashboard configuration but is automatically enabled when the cables are
installed.
Basic Troubleshooting
The following steps can be used for troubleshooting basic connectivity issues with your switch.
• Factory reset the switch by holding the factory reset button for 10-15 seconds
• Try switching cables, or testing your cable on another device
Reference https://documentation.meraki.com/MS for additional information and troubleshooting tips.
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page,
then opening and email case or calling using the contact information on that page.
Warranty
MS Warranty coverage periods are as follows:
14
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