Cisco 1600 - Troubleshooting Appliance Preconfiguration; Managing with the System Restore Utility

• Use the original packaging to repack the appliance.
• Include all reference material and power cords with the appliance.
• Provide all setting and configuration information to the target location, including the new password and
the detection mode.
Troubleshooting the Appliance Preconfiguration
If your appliance is correctly preconfigured for target deployment, you can install and deploy the management
center without further configuration.
If you have difficulty logging into the appliance, the preconfiguration may have an error. Try the following
troubleshooting procedures:
• Confirm that all power cables and communication cables are connected properly to the appliance.
• Confirm that you have the current password for your appliance. The initial setup at the staging location
prompts you to change your password. See the configuration information provided by the staging location
for the new password.
• Confirm that the network settings are correct. For more information, see the initial setup instructions
appropriate to your version:
• For Versions 6.5 and later, see Perform Initial Setup at the Web Interface for Versions 6.5 and Later,
on page 12 or Management Center Initial Setup Using the CLI for Versions 6.5 and Later, on page
15.
• For Versions 6.3 - 6.4 see (Optional) Configure Network Settings Using a Physical Connection for
Software Versions 6.3 - 6.4, on page 25 or Management Center Initial Setup Using the Web Interface
for Software Versions 6.3 - 6.4, on page 25.
• Confirm that the correct communication ports are functioning properly. For information on managing
firewall ports and the required open ports, see the Cisco Secure Firewall Management Center
Administration Guide for your version.
If you continue to experience difficulty, contact your IT department.
Managing the Management Center Using the System Restore Utility
The management center provides a system restore utility that you can use to perform the a number of
maintenance functions:
• Restore the management center to factory settings using an ISO image Cisco provides on its Support
Site. See About the Restore Process, on page 50.
• Save a set of management center configurations, or load a previously-saved management center
configurations. See Save and Load Management Center Configurations, on page 60
• Securely scrub the management center hard drive to ensure that its contents can no longer be accessed.
See Erase the Hard Drive, on page 62.
Cisco Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
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Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
Troubleshooting the Appliance Preconfiguration