8 Cisco Small Business WAP500 Series Wireless Access Point
S
TEP 7 Follow the Setup Wizard instructions to finish the WAP device 
installation. We strongly recommend you use the Setup Wizard for 
the first installation.The Setup Wizard turns on the Wi-Fi radio, 
allowing you to connect wirelessly. For more advanced 
configurations, see the Administration Guide. A link to the 
Administration Guide is found in “Where to Go From Here” on 
page 11.
Congratulations, you can now start using your wireless access point.
Suggested Next Steps
In case of an error while installing, try the following troubleshooting 
procedures:
Troubleshooting
If you cannot display the configuration utility, you can test the ability of the 
computer to communicate with the device by using ping. To use ping on a 
computer running Windows:
STEP 1 Verify that the Cisco WAP551 or WAP561 is powered on and the 
lights indicate the appropriate links.
STEP 2 Locate the device’s IP address. While there are different ways to 
locate your device’s IP address, this procedure uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet 
Explorer and launch Cisco FindIT. For more information on 
downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the device’s 
name. The device IP address is displayed along with other 
device information.
STEP 3 Open a command window by using Start > Run and enter cmd.
STEP 4 At the Command window prompt enter ping and the device IP 
address. In this example, we pinged 192.0.2.10. 
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data:
Reply from 192.0.2.10: bytes=32 time<1ms TTL=128