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Cisco 6871

Cisco 6871
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Cisco IP Phone 6800 Series Multiplatform Phones User Guide
First Published: 2017-11-22
Last Modified: 2023-05-11
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Table of Contents

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Cisco 6871 Specifications

General IconGeneral
Model6871
TypeIP Phone
BluetoothNo
Wi-FiNo
AudioHigh-quality handset and speakerphone
Ethernet Ports2 x 10/100/1000 Ethernet
Power over EthernetYes (802.3af/at)
Protocols SupportedSIP
CodecsG.711, G.722, G.729, iLBC

Summary

Your Phone

Phone Setup and Initial Configuration

Step-by-step guide for initial phone setup, network connection, and provisioning.

Phone Hardware and Interface Features

Explanation of phone buttons, navigation, screen layout, and hardware components.

Accessibility Features for Users

Information on features supporting visually, hearing, and mobility-impaired users.

Troubleshooting and Support Resources

Steps for diagnosing issues, viewing status, and accessing support information.

Calls

Making Calls

Instructions on how to initiate calls using the handset, speakerphone, or headset.

Answering and Managing Calls

Procedures for answering calls, handling call waiting, and declining calls.

Call Hold and Transfer Operations

Steps for putting calls on hold, resuming, swapping between calls, and transferring.

Contacts

Searching and Accessing Directories

How to search contacts in All, Webex, BroadSoft, LDAP, and XML directories.

Voicemail

Personal Voicemail Access

How to access your personal voicemail account and messages on the phone.

Settings

User Preferences and Call Handling

Configuring call forwarding, blocking, DND, call waiting, audio, and ringtones.

Network Connectivity Configuration

Setting up and managing Wi-Fi, HTTP proxy, and VPN connections on the phone.

Executive and Assistant Call Settings

Managing call filtering, diversion, and assistant access for executive users.

Product Safety and Security

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