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General| Model | Cisco 6841 |
|---|---|
| Type | IP Phone |
| Lines | 2 |
| Audio Codec Support | G.711, G.729, G.722, iLBC |
| Headset Support | Yes |
| Protocols | SIP, SCCP |
| Handset | Yes |
| Speakerphone | Yes |
| Power over Ethernet | Yes (802.3af) |
| Mounting | Desk or Wall-mountable |
| Weight | 2.2 lb (1.0 kg) |
| Ethernet Ports | 2 |
Overview of the Cisco IP Phone 6800 Series Multiplatform Phones.
Details on the features supported by the device.
Information on recent updates and modifications to features.
Updates for firmware release 12.0(2).
Updates for firmware release 11.3(7).
Updates for firmware release 11.3(6).
Updates for firmware release 11.3(3).
Updates for Cisco IP Phone 6871 with firmware release 11.3(1).
Instructions on how to make calls using the phone.
Guidance on how to answer incoming calls.
Procedures for placing calls on hold and resuming them.
Information on setting up call forwarding.
Steps for transferring active calls to another person.
How to set up and manage conference calls.
Details on parking and retrieving calls.
Instructions for recording active calls.
Overview of call center functionalities like ACD.
Features for executive users managing calls with assistants.
How to search for contacts across all directories.
Accessing and searching corporate contact information.
Managing and searching contacts within the Webex directory.
Steps to search for Webex contacts by name or email.
Information on using and searching the LDAP directory.
Procedure to find contacts within the LDAP directory.
Details on accessing and searching contacts via XML directory.
Viewing presence information for IM&P contacts.
Managing personal contact entries.
Steps to add a new contact to the personal address book.
How to find contacts within the personal address book.
Functionality for reverse name lookup for calls.
Viewing the list of the most recent individual and group calls.
Checking who has recently called.
Viewing call duration for received and placed Webex calls.
Icons indicating call verification status for Webex calls.
Instructions for returning a recent call.
Procedure to delete all entries from the recent calls list.
Adding a new contact from a recent call record.
Accessing personal voice messages directly from the phone.
Identifying new voicemail messages using visual and audio cues.
Procedure for accessing personal voicemail.
Retrieving voicemail without a list of messages.
Understanding the status of monitored voicemail accounts.
Accessing messages from monitored voicemail accounts.
Overview of phone settings accessible on the screen or web interface.
Ways to customize phone settings via menus or web page.
Accessing and customizing various phone settings.
Setting how the phone handles incoming and outgoing calls.
Configuring call forwarding services for incoming calls.
Instructions to block outgoing caller identification.
Silencing phone notifications for specific lines.
Enabling call encryption to protect against eavesdropping.
Customizing phone screen display options.
Enabling and configuring the phone's screen saver.
Adjusting the duration the phone screen stays bright.
Modifying screen contrast or brightness.
Configuration options for Wi-Fi connectivity.
Automatic Wi-Fi network scanning during initial boot.
Initiating a Wi-Fi scan using a softkey.
Creating a Wi-Fi profile for network connection.
Configuring HTTP proxy settings for internet access.
Setting up and managing VPN connections.
Settings for executive users managing calls with assistants.
Enabling call filtering to direct calls to assistants.
Viewing the list of assistants assigned to an executive.
List of supported Cisco and third-party accessories.
Information and guidance on using various headset models.
Details on Cisco Headset 500 Series features and models.
Information on Cisco Headset 521 and 522 wired headsets.
Details on Cisco Headset 531 and 532 headsets.
Information on Cisco Headset 561 and 562 wireless headsets.
Overview of Cisco Headset 700 Series wireless headsets.
Details on the Cisco Headset 730 wireless headset.
Instructions for upgrading Cisco Headset 730 firmware.
Information and recommendations for third-party headsets.
Using wired headsets with Cisco IP Phones.
Overview of setting up the Key Expansion Module.
Description of the buttons and hardware on the key expansion module.
Information about the wall mount kit components.
Procedure for wall-mounting the Cisco IP Phone 6821.
Mounting the Cisco IP Phone 6841/6851/6861/6871 using the wall mount kit.
General safety, performance, and environmental information.
Impact of power interruptions on phone functionality.
Information on radio frequency configurations and compliance.
Recommendations for using external devices and accessories.
Details on Bluetooth headset connectivity and performance.
Methods for powering the phone, including adapter and PoE.
How network issues affect phone audio and call stability.
Safety warning regarding cable extensions.
Information on EnergyStar certification for phone models.
Regulatory compliance information for various regions.
Compliance information specific to the European Union.
Compliance statements required by the U.S. Federal Communications Commission.
FCC compliance statement regarding device operation.
Compliance with FCC limits for RF exposure.
Overview of cryptographic features and security compliance.
Links to important online documents like EULA and RCSI.
