Cisco 6921

transfer a call
to an
extension or
voicemail?
Extension: During a call, press the
“Trnsfr” button, enter the ext.
number, and then press the
“Trnsfr” button again.
Voicemail: To transfer a call
directly to voicemail, press
“Trnsfr” button, enter “*” + the
extension and the “Trnsfr” button
again.
use my
voicemail?
Set-up voicemail: Press the
“Messages” button and enter your
PIN (12345) when prompted.
• Allows you to save a
recorded name
• Set up a voice greeting
• Change your PIN
Access voicemail: Press the
“Messages” button or dial 2700,
enter your PIN and follow the
recorded instructions.
Write down your
password. Passwords
are difficult to reset.
view my
missed calls?
• Press the “Applications”
button and select call history
set up a
conference
call?
Turn a two-party call into a
conference call:
Step 1 – During the call, press the
“Confrn” button – this
automatically activates a new line
and places the first party on hold.
Step 2 – Place a call to another
number or extension.
Step 3 – When the call connects,
press “Confrn” button again to add
the new party to the conference
call.
Once the conference
call initiator
disconnects, no
additional parties can
be added.